Urban Air Adventure Parks(Bensalem,PA,USA)Hiring:Cafe Manager

Urban Air Adventure Parks is a leading name in the indoor adventure and location-based entertainment industry, renowned for pioneering the adventure park concept and becoming the largest operator globally. Headquartered in Dallas, Urban Air has established itself as a premier destination offering thrilling and engaging experiences for kids and families. Their core mission is to encourage children to have fun and push their limits, helping them achieve feats they never thought possible. The company fosters a vibrant, energetic, and inclusive environment which drives its continued success and leadership in the entertainment sector. Urban Air Willow Grove operates as part of this esteemed network, committed to providing exceptional guest experiences while promoting a positive and welcoming workplace culture. Urban Air is an equal opportunity employer, dedicated to diverse hiring practices and employee development. The role of the Cafe Manager at Urban Air Willow Grove is vital to the smooth operation and guest satisfaction within the Urban Air Café. This position demands a practical, hands-on approach with a focus on both kitchen and service area responsibilities. The Cafe Manager is responsible for overseeing daily operations, which includes cooking, preparing, and serving food, as well as guiding and motivating the cafe team members. A key aspect of this role is the ability to work efficiently with a sense of urgency while maintaining a friendly demeanor toward guests and providing strong support to the team. The Cafe Manager must ensure strict adherence to operational standards, inventory management, and hygiene protocols, setting a high standard for punctuality, attitude, and cleanliness among the staff. This role involves managing deliveries, maintaining effective inventory control to minimize waste, and handling guest concerns professionally. Training staff on menu preparation and drink service is an essential part of the job, ensuring all offerings consistently meet Urban Air's high standards. The Cafe Manager is expected to participate in regular staff meetings and training sessions and to be flexible with work schedules, including staying beyond scheduled shifts when business demands. This position requires excellent leadership, problem-solving, and communication skills, with the Cafe Manager serving as a role model upholding company policies and cultural values. This position demands physical stamina, requiring the manager to work in a busy, often noisy environment, stand for extended periods, and handle lifting duties. The ability to navigate challenges proactively and adapt to changing conditions is crucial for success in this role. The Urban Air Cafe Manager is integral to creating a welcoming and clean cafe environment that enhances the overall visitor experience at Urban Air Willow Grove. This employment opportunity offers a dynamic and rewarding career path within a growing entertainment company dedicated to community, fun, and achievement.

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Ability to take initiative
• Excellent interpersonal and communication skills
• Ability to recognize problems and problem-solve
• Ability to set goals and convert plans into action
• Ability to see patterns in performance and strategize solutions
• Exercise good judgment in decision making
• Open to feedback and self-improvement
• Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
• Serve as a role model by demonstrating and upholding Urban Air policies and standards
• Work days, nights, and/or weekends as required
• Work in noisy, fast-paced environment with distracting conditions
• Move about facility and stand for long periods of time
• Lift and carry up to 30 lbs.