Unit Secretary - Quick Hire!

The hiring establishment is a healthcare facility dedicated to providing high-quality and patient-centered care. With a focus on ensuring the well-being and comfort of patients, this medical environment relies heavily on administrative support roles to maintain smooth and efficient operations. Among these crucial roles is that of the Unit Secretary, a key position that bridges the gap between clinical staff and patients and contributes significantly to the overall workflow and patient experience within the unit. The Unit Secretary role encompasses a variety of essential clerical responsibilities that are vital for the functioning of the healthcare unit. Acting as the receptionist for the unit, the Unit Secretary is responsible for greeting and assisting patients, managing communications, and supporting the patient care team. This role demands a high level of organization, attention to detail, and the ability to handle multiple tasks efficiently while maintaining a clean, organized, and safe working environment. Key responsibilities include accurately entering medical orders into computer systems to avoid shortages, managing patient records, scheduling appointments, and ensuring that all documentation is up to date and correctly entered in the electronic medical records (EMR) system. The Unit Secretary also retrieves and distributes vital medical reports such as labs and consults promptly to ensure the medical team has the necessary information for patient care. Inclusively, this position supports physicians by assisting with labs and patient lists, followed by ensuring consult procedures are observed correctly and promptly. Prioritization is critical in this role, where urgent needs such as STAT orders and emergency requests require immediate action. In addition to administrative duties, this position also plays a critical role in patient coordination by facilitating admissions, discharges, and transfers, as well as handling patient requests effectively, creating a seamless experience for both patients and medical staff. Compliance with all facility policies and standards is mandatory to uphold the safety and integrity of patient care and data confidentiality. This position is well-suited for individuals with basic medical terminology knowledge, proficiency in office software such as Microsoft Office Suite, and the agility to learn new technologies related to data entry and scheduling. Excellent communication skills, both verbal and written, are essential to building strong relationships within the healthcare team and with patients. The role requires confidentiality and strict adherence to HIPAA regulations, reflecting the sensitivity of handling patient information. The Unit Secretary position is a valuable entry-level opportunity for those with 0-2 years of secretarial or receptionist experience, ideally with formal training in medical terminology or a Unit Secretary course. Additionally, a BCLS (Basic Life Support) certification is required within 30 days of hire, underscoring the facility's commitment to safety and emergency preparedness. Overall, the Unit Secretary plays an indispensable part in supporting patient care through efficient administrative management and coordination, making it a foundational role within the healthcare unit. This position not only demands administrative prowess but also a genuine dedication to enhancing patient care and supporting healthcare professionals.

• completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required
• BCLS Basic Life Support obtained within 30 days of hire required