Tukwila,WA,USA Full-time Assistant General Manager-$78000 To $80000

Highgate is a premier real estate investment and hospitality management company renowned for its innovative approach within the hotel and real estate industry. With a dominant presence in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand rapidly into international regions including Europe, Latin America, and the Caribbean. The company's impressive portfolio encompasses global properties with an aggregate asset value exceeding $20 billion and generating over $5 billion in cumulative revenues annually. Highgate's expertise spans the entire hospitality property lifecycle, from initial planning and development through recapitalization and disposition strategies. Additionally, the company prides itself on its ability to develop bespoke hotel brands and leverage state-of-the-art proprietary revenue management tools that accurately identify and predict evolving market dynamics, helping to maximize asset value and enhance operational performance. Corporate offices located in London, New York, Dallas, and Seattle anchor its global operations. The Assistant General Manager role at Highgate, located at the Residence Inn Tukwila in Tukwila, WA, is a fully yearly compensated position focused on driving hotel profitability through strategic revenue generation, cost control, guest satisfaction, and employee development. This critical leadership role requires a hands-on approach to managing daily hotel operations and maintaining the integrity of the property. The Assistant General Manager works closely with department heads, participates in financial reviews, and conducts staff training to ensure adherence to Highgate standards. Key responsibilities include leading sales efforts, client engagement, operational audits, and fostering a positive team-oriented environment. The role demands regular interaction with guests and clients, meticulous attention to service standards, and proactive management of property maintenance and financial operations. The ideal candidate for this role will have 5-6 years of progressive hotel management experience, preferably supported by a bachelor’s degree. Effective communication, multitasking, and team leadership skills are essential. The Assistant General Manager is expected to embody Highgate's commitment to hospitality excellence, ensuring all employees provide attentive, friendly, and courteous service consistently. This position is pivotal to sustaining Highgate’s reputation and advancing its strategic goals through operational excellence and superior guest experiences.

• Education equivalent to bachelor's degree preferred
• Minimum 5-6 years' progressive hotel management experience
• Strong communication skills, both verbal and written
• Ability to maintain warm and friendly demeanor
• Effective multitasking and prioritization skills
• Ability to attend and contribute to meetings and trainings
• Comply with company attendance standards
• Maintain professional appearance and grooming
• Adhere to all company policies and procedures
• Ability to handle and resolve problems proactively
• Maintain confidentiality
• Physical capability to lift up to 20 pounds occasionally