Travel Plaza Cashier - Dental Insurance

The company is a dynamic retail establishment committed to delivering exceptional customer experiences and maintaining high standards of service and safety. Known for its vibrant and fast-paced environment, the company prides itself on a team-oriented culture that supports employee growth and development. It emphasizes customer satisfaction as the backbone of its success, making frontline roles like Customer Service Associate vital to upholding these values. The establishment is dedicated to providing a safe, clean, and pleasant shopping atmosphere, ensuring every customer interaction is positive and productive. With a robust set of procedures and policies, the company also prioritizes loss prevention, stock control, and occupational health and safety to maintain operational excellence and store integrity. The role of a Customer Service Associate is pivotal within this company, acting as the first point of contact for customers and directly influencing the business's reputation and success. This position requires an energetic, outgoing individual who is people-oriented, self-motivated, and capable of performing efficiently in a fast-paced environment without compromising customer care quality. The Customer Service Associate is responsible for greeting customers warmly, responding swiftly to inquiries, resolving complaints within company guidelines, and ensuring a seamless shopping experience. The role also involves handling point-of-sale transactions accurately and responsibly, managing stock by receiving and displaying merchandise properly, and ensuring adherence to cleanliness and safety standards throughout the store. Additionally, the associate plays a crucial part in security and loss prevention efforts, helping to protect the store's assets and following protocols for end-of-day closures. Strong teamwork and communication skills are essential as the associate collaborates with colleagues and reports issues to management promptly. Overall, this role offers a comprehensive experience in customer service, inventory management, and retail operations within a supportive and safety-conscious work environment. The position is suitable for individuals aged 16 and above and presents an excellent opportunity for those looking to develop valuable skills in retail and customer relations.

• Must be at least 16 years of age
• ability to read, write and speak English language
• physically capable of standing for long hours
• pass background check
• must be able to pass a Class C operator certification