Thornton,CO,USA:Assistant General Manager-Thornton,CO

Chuze Fitness is a dynamic and rapidly growing fitness company that is reinventing the fitness industry by emphasizing hospitality, community, and compassion. With a commitment to prioritizing people and fostering a vibrant, inclusive work environment, Chuze encourages every team member to be themselves and contribute to a culture centered on kindness. The company is dedicated to creating a welcoming atmosphere not only for its members but also within its workforce, where diversity, sociability, and strong work ethics are highly valued. Chuze Fitness operates multiple locations and offers state-of-the-art fitness facilities, quality amenities, diverse fitness programs, and exceptional member services. The Assistant General Manager plays a crucial role in supporting the General Manager by leading the team with integrity and enthusiasm. This position offers an hourly pay rate of $23.94 and provides a unique opportunity to thrive in a people-first environment that values hospitality at its core. As Assistant General Manager, you will be responsible for onboarding and training new staff members, positively engaging with members, managing daily club operations, and maintaining impeccable inventory control. You will work closely with a team of 20 to 30 employees, ensuring that every aspect of customer service, cleanliness, and club culture meets the high standards set by Chuze Fitness. This role requires excellent leadership skills to motivate and develop staff through one-on-one coaching, performance reviews, and supportive guidance in partnership with HR for any necessary escalations. You will be expected to help resolve member billing inquiries, handle escalated employee concerns, and sustain seamless communication across departments involving fitness operations, maintenance, and troubleshooting. The Assistant General Manager is instrumental in ensuring that the club environment is engaging, safe, and welcoming, creating an exceptional fitness experience for all members and team members alike. Furthermore, this position involves operational responsibilities such as managing staff breaks, maintaining appropriate staffing levels during shifts, guaranteeing daily quality assurance, and executing opening and closing club procedures. In addition to leadership and operational management, you will also contribute to recruitment and onboarding efforts by conducting interviews and screenings to attract top-tier talent. The role demands high attention to detail, a positive service-oriented attitude, the ability to handle multiple priorities under pressure, and effective communication skills. Chuze Fitness values trainers and managers who embody kindness and sociability and who are committed to fostering a community where people feel supported and inspired to achieve their best. By joining Chuze Fitness as an Assistant General Manager, you will be part of a supportive and growing company that not only prioritizes fitness but also the wellbeing and development of its employees and members. This role is ideal for individuals eager to take on responsibility within a friendly and professional fitness environment and who are passionate about making a positive difference every day.

• 2+ years experience in customer service
• 2+ years experience leading a team
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed
• Exceptional verbal and social communication skills with a teamwork-based mindset
• Excellent ability to provide a positive attitude and calm under pressure
• Ability to multi-task and handle shifting priorities
• Service-based attitude
• Ability to receive and deliver feedback
• Having extreme attention to detail
• Able to read, write, and speak clearly in English
• Touring the club involves walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Repetitive phone work, typing, and computer operations
• Ability to lift at least 50lbs