The Eye Doctors Needs Medical Receptionist-Training Provided-Quick

EyeCare Partners is a leading eye care provider committed to delivering high-quality, patient-centered ophthalmic services. With a network of clinics across various locations, including Wanamaker Topeka, KS, the company focuses on providing a comprehensive Total Patient Experience that emphasizes excellent patient care and efficient service delivery. EyeCare Partners prides itself on fostering a welcoming atmosphere where patients receive personalized attention from their first interaction with the clinic. Their dedication extends beyond clinical expertise to include administrative excellence that ensures patient appointments and visits are streamlined and hassle-free. Working within a standard office or clinical setting, EyeCare Partners offers a supportive, team-oriented working environment where every staff member plays a vital role in sustaining the company’s reputation for exceptional eye care services. The Front Office Specialist at EyeCare Partners is a crucial position designed to serve as the first point of contact for patients, embodying the company's mission to provide a world-class Total Patient Experience. This role involves both patient-facing and administrative responsibilities to ensure that each patient encounter is seamless from check-in to check-out. The Front Office Specialist sets the tone for the patient’s visit by greeting them warmly, handling inquiries promptly via phone or in-person, and managing efficient patient flow throughout the clinic. Essential duties include verifying insurance authorizations, managing payment collections, and maintaining detailed reconciliations at the close of each day. The specialist also supports compliance with HIPAA regulations and may assist with general office tasks and cleanliness as directed by management. This position requires a combination of strong interpersonal skills, organizational capability, and familiarity with office technology. Candidates are preferably experienced in medical office settings, with a particular preference for those with ophthalmic experience, though the role is well-suited for anyone with a solid background in customer-facing positions. Proficiency in Microsoft Office applications such as Excel, Word, PowerPoint, and Outlook is necessary to carry out routine administrative functions efficiently. Physically, the role demands the ability to perform activities such as walking, sitting, standing, bending, stooping, and reaching throughout the workday, as well as the capacity to lift items up to 25 lbs. Clear visual and auditory acuity are essential given the nature of the work. This is a full-time, stable employment opportunity perfect for candidates looking to grow within a reputable health care organization that values its employees and their contribution to patient wellness.

• High school diploma or GED required
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Ability to perform physical activities including walking, sitting, standing, bending, stooping, and reaching
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands
• Visual and auditory acuity including color, depth, peripheral vision, and focus adjustment at 100 percent
• Occasional driving or climbing may be necessary