Team Member

This job posting is for a position at a restaurant owned and operated by an independent franchisee, separate from Jack in the Box Incorporated. This means that the specific franchisee, not the larger corporation, will serve as the employer and be responsible for all employment-related decisions, including requirements, hiring, firing, wages, supervision, staffing, and scheduling. The environment is one that supports entrepreneurial spirit and local operational control, focusing on delivering high-quality fast food service to the community it serves. The restaurant is part of the larger Jack in the Box brand, known for its consistent delivery of delicious food and rapid service. An employee in this role will be at the forefront of the customer experience, expected to embody the core values of hospitality and efficiency that define the Jack in the Box guest experience. The position is focused on the ability to deliver a "WOW" guest experience through consistently providing quality food, excellent service, and maintaining a clean and safe restaurant environment. The individual will model a guest-first attitude by greeting customers warmly with a genuine smile, being polite and courteous, and creating a welcoming atmosphere. This role is critical in ensuring that all guest orders are handled timely, accurately, and with a sense of urgency to meet the fast-paced demands of the restaurant. A successful candidate will effectively manage guest complaints using the C A R E model—courtesy, apology, resolution, and extra effort—demonstrating excellent interpersonal skills and the ability to interact well with a diverse group of guests and coworkers without bias. Additionally, teamwork is highly valued; this individual will cooperate well with team members, treat everyone with respect, assist new employees, and contribute positively to the working environment. The role also demands a commitment to personal and restaurant cleanliness, adherence to uniform and grooming standards, and following all procedures and standards set forth by Jack in the Box. Punctuality, reliability, and flexibility in scheduling are key attributes needed for this position, as it supports the dynamic and sometimes unpredictable nature of the restaurant industry. In summary, this position offers an excellent opportunity to be part of a dynamic team that values outstanding customer service, operational excellence, and a positive work culture. The role provides valuable experience in the quick-service restaurant industry and can serve as a foundation for career growth within the company or the broader hospitality industry.

• High school diploma or equivalent preferred
• prior experience in food service is an asset but not required
• must be able to work flexible hours including nights, weekends, and holidays
• must have excellent communication and interpersonal skills
• ability to work effectively in a team environment
• ability to follow detailed instructions and restaurant procedures
• possess a positive attitude and strong work ethic
• must comply with all health and safety regulations
• reliable transportation to and from work