Svc Porter/Safety Sensitive - Springdale, AR

The hiring establishment is a reputable automotive dealership offering comprehensive service solutions to vehicle owners. As a respected member of the automotive retail industry, this dealership continuously strives to provide exceptional customer service and ensure the highest standards of vehicle care and maintenance. Known for its customer-centric approach, the dealership employs a professional service team dedicated to making every service experience seamless and satisfying for customers. This organization is committed to creating a safe, welcoming, and efficient working environment for its employees and customers alike. The dealership’s culture emphasizes accountability, professionalism, and a strong work ethic, which is reflected in the roles and responsibilities of its team members. The open position is for a Service Porter who is also safety sensitive, reporting directly to the Service Manager or Service Administrator Manager. This role plays an integral part in enhancing the overall customer service experience at the dealership by ensuring the smooth and safe handling of customer vehicles. The Service Porter is primarily responsible for greeting and assisting service customers, driving customer vehicles between designated areas, maintaining vehicle security, and supporting the service team in organizing the service drive area. This non-exempt position requires an individual who embodies professionalism, punctuality, and an unwavering attention to detail. The Service Porter must adhere strictly to the dealership’s policies and federal, state, and local laws, especially concerning safety and confidentiality. In this role, the Service Porter facilitates efficient movement and parking of vehicles, including the use of company-provided shuttle services to transport customers to predetermined locations when necessary. The position demands a keen eye for detail in vehicle identification and strong communication skills for customer interaction and team coordination. Employees in this role are tasked with keeping vehicles clean and secure while on the dealership premises, ensuring that customers' cars are both protected and handled with respect. Moreover, the Service Porter is responsible for monitoring the safety of employees, customers, and dealership property and promptly reporting any safety risks or irregularities to management. Beyond operational responsibilities, the role requires following strict scheduling and dress code policies, maintaining training compliance, and upholding ethical conduct with zero tolerance for substance influence during working hours. The working environment is dynamic and demands physical activity, including moving vehicles and standing for extended periods, with reasonable accommodations available for individuals with disabilities. This job is ideal for individuals who are proactive, safety-conscious, and passionate about providing exemplary customer service in a fast-paced automotive service setting.

• Follow the dress code the company has put in place
• Maintain a clean and neat work area
• Follow federal, state and local law as well as company policy about safeguarding all information
• Report on time to work and follow the schedule that is given
• Call supervisor if unable to be at work on time
• Keep current with annual HR training along with any other training that might be required
• Follow all company policies and procedures
• Notify supervisor of any illegal activity
• Maintain an accountable driving record according to insurance standards at all times
• Not be under the influence of any substance including medical marijuana on-site or during working hours
• Prohibited from operating any powered vehicle or equipment while under the influence