Supervisor Ramp - MKE - $34.94 to $36.39 per HOUR

Southwest Airlines is one of the largest and most renowned airlines in the United States, known for its commitment to low-cost, reliable, and customer-friendly air travel. Established with a mission to connect people to what is important in their lives, Southwest Airlines has built a reputation for its strong corporate culture, emphasizing respect, care, and inclusion not only for its customers but most importantly for its employees. The Ground Operations Department plays a pivotal role in ensuring smooth and timely aircraft arrivals and departures, which is critical to the airline's operational success and customer satisfaction. The role being offered is for a Ramp Supervisor position located in Milwaukee (MKE). This full-time leadership role is focused on managing and guiding a team of Ramp Agents to execute ground operations effectively. Ramp Supervisors serve as key leaders on the ground, ensuring all safety protocols and compliance procedures are strictly followed while maintaining a service-conscious and legally compliant environment at the airport. This role demands excellent communication and coordination skills to collaborate effectively with multiple departments and to keep the operation on schedule. Compensation for the Ramp Supervisor position ranges from $34.94 to $36.39 per hour, depending on qualifications and experience. Additional financial incentives include opportunities for overtime, shift premiums, and leadership bonuses awarded at the company's discretion. Southwest Airlines offers generous employee benefits that reflect its commitment to the welfare and growth of its workforce, including health insurance coverage starting from the first day of employment, retirement savings plan with a dollar-for-dollar 401(k) company match up to 9.3%, potential annual profit-sharing contributions, and the unique privilege to fly free on any open seat on Southwest flights for the employee and eligible dependents. The Ramp Supervisor position involves working assigned shifts based on seniority, which includes early mornings, late evenings, weekends, and holidays. U.S. citizenship or valid authorization to work in the U.S. is required, with no sponsorship for work authorization available. The company is committed to diversity, equity, and inclusion, ensuring fair hiring practices without discrimination based on legally protected characteristics. This leadership role exemplifies the Southwest Way by fostering a culture of inclusion, recognition, and safety, while developing and engaging team members through coaching and talent management practices. It requires a high level of operational knowledge, strong decision-making capabilities, and the ability to manage resources to meet on-time performance and customer satisfaction goals. In addition to day-to-day supervision of ramp operations, this role includes overseeing equipment availability, maintaining a secure and safe work environment, coordinating with various departments, reporting operational updates, and managing administrative responsibilities such as payroll and staffing. Tactical knowledge of collective bargaining agreements, security protocols, DOT regulations, and airport-specific requirements such as obtaining a SIDA badge and possibly a Customs Seal is essential. Candidates must demonstrate physical ability to perform work under varied conditions, including exposure to noise, weather, and repetitive lifting of heavy items up to 70 pounds. Southwest Airlines looks for candidates who maintain professional appearance and can comply with company attendance standards. The Ramp Supervisor position offers a unique opportunity to be part of an established, employee-centered airline with a strong legacy of operational excellence and customer service.

• must be a resident of Wisconsin or Illinois
• must not have been interviewed for the same position at MKE within the last 12 months
• U.S. citizenship or authorization to work in the U.S.
• able to obtain SIDA badge
• valid US driver’s license
• able to comply with DOT drug and alcohol testing
• ability to work assigned shifts including early mornings, late evenings, weekends, and holidays
• physical ability to lift 70 pounds and perform physical tasks
• maintain well-groomed appearance
• at least 18 years of age
• comply with attendance standards
• no sponsorship available