Supervisor Ramp - HOU - Houston, TX

Southwest Airlines is a leading airline company recognized for its commitment to providing reliable, low-cost air travel while fostering a work environment grounded in respect, inclusion, and personal growth. Widely known for its outstanding customer service and innovative operational strategies, Southwest Airlines values creativity and continuous improvement to maintain its effectiveness and industry leadership. The company promises its employees a stable work environment that supports equal opportunities for learning and development, encouraging them to embody the same concern and caring attitude they share with customers. As a part of Ground Operations, Southwest Airlines focuses on ensuring smooth airport and ramp services that contribute to on-time performance and exceptional customer satisfaction. The role of the Ramp Supervisor is a pivotal leadership position within Southwest Airlines’ Ground Operations department. This position requires a strong leader who directs a team of Ramp Agents to ensure the timely arrivals and departures of aircraft at the assigned stations. Ramp Supervisors act as mentors and guides, observing team members closely to offer constructive advice, uphold stringent safety and compliance procedures, and facilitate clear communication across departments. Working in a dynamic and fast-paced environment, Ramp Supervisors are integral to sustaining operational excellence and a safe working atmosphere. Their efforts directly influence the overall customer experience by ensuring that ramp activities are executed efficiently and meet all regulatory and company standards. Ramp Supervisors at Southwest Airlines enjoy a competitive hourly wage ranging between $34.94 and $36.39, with additional overtime and shift premium opportunities. Eligible leadership and individual contributor roles may also receive discretionary bonuses based on company performance and individual contributions. Employees in this role benefit from comprehensive health insurance plans that start from the very first day of employment, full retirement savings plans with company matches up to 9.3 percent, potential profit-sharing contributions, and the privilege to fly free on Southwest flights for themselves and eligible dependents. This supervisory position involves managing shift schedules that may include early mornings, late evenings, weekends, and holidays, reflecting the around-the-clock nature of airline ground operations. Candidates must be residents of Texas as Southwest Airlines currently considers applicants from this state for this specific role. The ideal Ramp Supervisor exemplifies Southwest’s values by actively coaching and developing their team members, fostering a culture of inclusion and safety, and continuously investing in personal leadership growth through learning. Responsibilities extend to coordinating with multiple departments to maintain station performance, overseeing equipment maintenance, enforcing safety protocols, and handling administrative tasks such as building shift bids and managing payroll reports. Southwest Airlines is deeply committed to fair hiring practices that value diversity and non-discrimination, offering equal employment opportunities to all prospective employees without regard to race, gender identity, age, or other protected factors. This role requires U.S. citizenship or current authorization to work in the U.S. and the ability to obtain critical aviation-related certifications such as the Secured Identification Display Area (SIDA) badge and Ground Security Coordinator (GSC) qualification in compliance with Department of Transportation regulations. Physical abilities for the role include lifting heavy weights, working in varied environmental conditions, and maintaining physical activity throughout shifts. Overall, this position offers an outstanding opportunity for motivated individuals who seek a challenging yet rewarding career within a respected airline brand known for excellence in ground operations and employee support.

• Currently a resident of the State of Texas
• U.S. citizenship or current authorization to work in the U.S.
• Must be at least 18 years of age
• Ability to obtain a SIDA badge and comply with local airport requirements
• Must possess a current valid U.S. driver’s license
• Ability to obtain GSC qualification and comply with DOT drug and alcohol program
• Maintain a well-groomed appearance per company standards
• Ability to perform physical duties including lifting 70 pounds and working in outdoor conditions
• Must comply with company attendance standards
• No current or future work authorization sponsorship available