Supervisor, Food Services, Atrium Health Wake Forest Baptist

Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. This expansive network operates under several renowned names including Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly six million patients yearly and is recognized as a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. The system is deeply involved in hundreds of clinical trials and research studies, with the Wake Forest University School of Medicine acting as the academic core of the enterprise. Advocate Health is nationally acclaimed for its specialized expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and musculoskeletal programs. Its workforce includes 155,000 teammates employed across 69 hospitals and more than 1,000 care locations, offering one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across 200 programs. The organization is committed to equitable care and provides over six billion dollars in annual community benefits. This position is based within the 11903 Wake Forest Baptist Medical Center's Food and Nutrition department located in Winston Salem, NC. The role is full-time, offering a standard 40-hour workweek with variable scheduling to accommodate the department's needs. The position offers a competitive pay range from $23.65 to $35.50 per hour and is benefits-eligible from day one. Employees can select from copay or HSA-eligible health insurance starting immediately upon hire. Additionally, generous Paid Time Off (PTO) benefits begin accruing from day one at a rate of 25 days per year, intended for vacation, personal, holiday, and sick leave. In this role, the supervisor will manage daily food service operations encompassing areas such as sandwich stands, salad bars, grills, hot foods, and tray lines to maintain high customer satisfaction and efficient service delivery. The role involves supervising staff to ensure they are equipped with the necessary tools and support to meet operational goals, assisting in cash handling and payroll, and managing scheduling tasks. Identifying and resolving operational issues proactively, escalating when necessary, is a key function, alongside delegating tasks, monitoring food service standards, and prioritizing critical activities effectively. The supervisor will play a crucial role in employee development by delivering constructive feedback to motivate and improve performance while fostering a positive work environment that supports diversity and inclusion initiatives. Ensuring compliance with safety regulations, policies, and hygiene standards is paramount, requiring ongoing training and proper equipment maintenance. The position demands strong communication and analytical skills to build trusting relationships among staff, customers, and vendors, uphold ethical standards, and maintain the highest service and quality improvement standards. The work environment includes kitchen and retail areas with exposure to wet floors and sharp equipment, thus a commitment to workplace safety is essential. Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, premium pay for shifts and on-call duties, and incentive pay opportunities. Annual salary increases are performance-based. Their benefits package comprises paid time off, health and welfare benefits including medical, dental, vision, life insurance, and disability coverage, as well as flexible spending accounts, adoption assistance, paid parental leave, retirement plans with employer matching, financial wellness programs, and an educational assistance program. Overall, this role offers a dynamic environment within a nationally recognized health system that values its employees, fosters career development, and prioritizes patient and community care.

• High school diploma or GED
• Two years of supervisory experience
• Serv Safe certification