Supervisor - Airport Operations - Quick Hire!

United Airlines is one of the leading global airlines, operating flights to numerous destinations worldwide. Known for its extensive route network and commitment to customer service, United Airlines plays a significant role in connecting people and places across the globe. The company is dedicated to fostering a rewarding and inclusive work environment where employees can grow their careers, access top-tier health and wellness benefits, and enjoy opportunities to travel internationally. As a respected leader in the aviation industry, United Airlines emphasizes continuous improvement, operational excellence, and team collaboration to consistently deliver a high-quality experience to its customers. The role of Airport Operations Supervisor at United Airlines is integral to the smooth and efficient functioning of airport operations. This position focuses on leading and developing front-line co-workers to ensure consistent and excellent customer service while maintaining operational standards and product quality in line with company guidelines. The supervisor is responsible for overseeing a team, zone, or cell, ensuring daily goals are met, and supporting continuous improvement processes. This leadership position requires engaging with front-line staff to motivate and coach them effectively, addressing performance issues where necessary, and serving as a subject matter expert on safety, service, and procedures. In this role, the supervisor will actively participate in team communications, conduct performance dialogues, and implement standard work practices that drive consistency across shifts. The supervisor also plays a pivotal role in conflict resolution and decision making, particularly in managing relationships with union personnel and ensuring compliance with union agreements. Performance management duties include developing action plans to influence behavior change, conducting investigations when needed, and recognizing excellent employee performance. Administrative responsibilities involve completing all mandatory documentation, attending meetings, and contributing to various collateral projects. Compensation for this role ranges from $75,970.80 to $92,853.20 annually, dependent on experience, education, and relevant skills. The position is eligible for bonus and long-term incentive awards, enhancing the overall remuneration package. Additionally, United Airlines offers a comprehensive benefits package including medical, dental, vision, life, accident and disability insurance, parental leave, employee assistance programs, commuter benefits, paid holidays, paid time off, 401(k), and flight privileges. United Airlines is dedicated to equal opportunity employment and provides reasonable accommodations to individuals with disabilities throughout the hiring process. Joining United Airlines as an Airport Operations Supervisor means becoming part of a dynamic team committed to excellence, safety, and customer satisfaction. The role provides an exciting opportunity to lead a diverse group of employees, contribute to operational success, and advance within a globally recognized company. Candidates who thrive in fast-paced, customer-focused environments and possess strong leadership and communication skills are encouraged to apply and help define the future of aviation operations at United.

• High school diploma or equivalent
• Experience leading and influencing a team and customer service experience
• Strong written and oral communication skills
• Conflict resolution and decision making skills
• Experience supervising union personnel is a plus
• Proficient in IT systems and common software appropriate to work group
• Business acumen and continuous improvement
• Customer focus
• Conflict resolution
• Accountability
• Teamwork
• Engagement and motivation
• Safety orientation
• Planning and multi-tasking
• Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station
• Understanding of operational performance metrics
• Knowledge of controllable expenses
• Experience with revenue generation
• Front line performance management skills
• Safety performance knowledge
• Ability to serve as first responder for co-worker and customer issues
• Skills in improving union relations and working within contractual language