Suites Director - Xfinity Mobile Arena (Wells Fargo Center)

Aramark Sports & Entertainment is a leading provider of food services, hospitality, and venue management across various sports and entertainment venues in North America. The company specializes in creating memorable experiences through exceptional service, culinary innovation, and fan engagement, catering to millions of guests annually. Their expertise extends into premium seating and suite services, which are critical to maximizing client satisfaction and revenue generation in premium hospitality environments. Aramark is committed to fostering an inclusive and diverse workplace culture where employees thrive and develop professional skills while delivering outstanding service to clients and customers.\n\nThe Suites Director role at Xfinity Mobile Arena (formerly Wells Fargo Center) in Philadelphia, PA, represents a key leadership position within Aramark Sports & Entertainment. This position requires overseeing all facets of suite operations and premium event execution within the venue, ensuring the highest standards in food and beverage service, client relations, and team management. Serving as the driving force behind suite solutions, the Suites Director leads and mentors a suite management team to deliver seamless event experiences for high-profile clients and guests. The ideal candidate has extensive experience in hospitality management, event coordination, and premium service delivery, with a comprehensive understanding of unionized work environments.\n\nIn this pivotal role, the Suites Director develops premium dining and suite event solutions tailored to meet customer expectations and corporate client requirements. They ensure timely and flawless delivery of food and beverage orders, maintain stringent health and safety standards, and coordinate with culinary teams to enhance menu innovation and presentation. The director facilitates pre-event planning and staff training while promoting effective communication across all operational teams. Additionally, they take responsibility for meeting financial targets related to food delivery and labor costs, carefully managing budgets and reporting suite-related revenues and expenses. The position involves working flexible, event-based schedules to support various stadium events of differing scale and complexity.\n\nAramark’s approach to employee benefits reflects their commitment to holistic wellbeing, offering resources that support physical health, financial security, and work-life balance. These benefits, combined with a dynamic work environment, provide employees with tools to grow professionally and personally. The company values open communication, continuous improvement, and innovative problem-solving in its services and employee development. The Suites Director’s leadership impact not only influences premium customer experiences but also contributes significantly to Aramark’s mission of serving communities and fostering sustainable growth. This role is ideal for an experienced hospitality professional eager to lead a dedicated team within a prominent sports and entertainment venue and drive excellence in premium suite services.

• Requires at least 5 years of experience
• prior experience in a management or supervisory role required
• previous experience in events, hospitality, premium and catering preferred
• requires a bachelor’s degree or equivalent experience
• available to work event-based hours
• must have excellent communications skills
• complete food handlers and alcohol service certifications as required
• requires occasional lifting, carrying, pushing, and pulling up to 50 lb
• ability to stand for extended periods of time