Suite Attendant

The hiring establishment is a hospitality company specializing in vacation resort accommodations and services. This company operates vacation suites that provide guests with a comfortable, safe, and enjoyable stay. Known for its focus on luxury and customer satisfaction, the organization is committed to maintaining high standards in cleanliness, safety, and guest communication to enhance the overall vacation experience. This role is for a Housekeeper or Housekeeping Associate at the resort. The position entails maintaining cleanliness and safety standards within the vacation suites and common areas. The employee will be responsible for cleaning suites, inspecting furnishings and equipment, and ensuring all items are in proper working order. Working closely with the Executive Housekeeper and Housekeeping Inspector, the role also supports daily operational tasks and helps to uphold organizational policies regarding safety and quality. This position demands a high level of attention to detail and customer service skills, as it involves direct guest interaction to provide information about local activities, attractions, and events. There is also an element of guest relations, as the role includes soliciting feedback, customer reviews, and referrals to help improve the guest experience and support timeshare opportunities. Additional responsibilities include managing inventory and housekeeping supplies, maintaining carts with cleaning materials, and ensuring compliance with safety standards. The housekeeper inspects unoccupied suites to verify their condition and reports any incidents or hazards promptly to management. The role can involve assisting with janitorial, laundry, or other resort support services during peak occupancy or staffing shortages. Communication skills are critical for coordinating with the Executive Housekeeper and resort management to maintain safe and welcoming environments for guests. The position is ideal for someone who enjoys working in a team environment within the hospitality industry, has strong organizational skills, and is dedicated to providing an exceptional customer experience. The employment type may vary, often offered as full- or part-time seasonal or year-round roles depending on the resort's operational needs. Pay rates are typically aligned with industry standards for housekeeping roles within vacation resorts and can include additional perks related to employee lodging or access to resort amenities. This opportunity provides room for growth within the hospitality sector for individuals passionate about guest service and facility management.

• High school diploma or equivalent
• Minimum one year of housekeeping or related experience
• Ability to lift heavy objects and perform physical cleaning duties
• Strong communication skills
• Attention to detail
• Ability to follow safety protocols
• Availability to work flexible hours including weekends and holidays