Sr Manager Sales In House

Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, recognized for its unwavering commitment to innovation, quality, and sustained growth. As part of the renowned Hilton family, the company prides itself on delivering exceptional vacation experiences while fostering a dynamic and rewarding work environment for its team members. Hilton Grand Vacations operates multiple resort properties, providing members and guests with luxury accommodations, exclusive benefits, and unparalleled customer service. The organization values its employees, cultivating a culture rooted in the Spirit of Service, which emphasizes collaboration, integrity, and excellence across all levels of operation. The Senior Sales Manager position at Hilton Grand Vacations is a pivotal role that significantly contributes to the company’s ongoing success and reputation. This role demands a seasoned sales professional who can drive sales initiatives to meet and exceed monthly key performance metrics while embodying the Spirit of Service culture. The Senior Sales Manager will oversee daily floor activities, ensure optimal staff coverage, and cultivate a motivated and high-performing sales team. This role requires a hands-on leader who can step in for the Director of Sales as needed, manage the cancellation and save programs, and handle complex guest and owner issues with professionalism and tact. Moreover, the Senior Sales Manager will play an instrumental role in training, mentoring, and developing sales managers, sales leaders, and executives to maintain peak performance. This includes conducting sales meetings, performance reviews, and ongoing coaching sessions tailored to individual team members’ needs. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of the vacation ownership industry. They will be proactive in offering strategic feedback to senior leadership, creative in organizing motivational sales contests, and adept at managing operational challenges and sales floor dynamics. Availability to work weekends, evenings, holidays, and other variable hours as business needs dictate is essential for success in this role. In this capacity, the Senior Sales Manager is not just a sales leader but a key influencer in fostering a positive work environment that inspires sales associates to perform at their best, ensures customer satisfaction, and drives the financial goals of Hilton Grand Vacations forward. This role offers a unique opportunity to grow with a prestigious company in a vibrant industry, leveraging extensive experience to support and elevate a talented sales organization. The position also involves participation in the recruitment process to attract and retain top sales talent, ensuring the continued excellence and competitiveness of Hilton Grand Vacations in the market.

• Must be available to work Saturdays, Sundays, evenings, holidays and any other days/hours as required per business needs
• Minimum 2 years of supervisory experience
• Minimum of 3 years' experience as a Sales Manager in the Vacation Ownership Industry
• 3 years in a related field
• High School Diploma/GED