Spirit Airlines Airport Jobs in Houston,TX,USA | Hiring

The City of Houston is a dynamic and diverse municipality committed to providing exceptional public services and fostering community growth. As one of the largest cities in the United States, Houston offers a vibrant urban environment with a strong focus on infrastructure, transportation, and customer service excellence. The Houston Airport System (HAS) operates under the auspices of the City of Houston, managing several airports including the George Bush Intercontinental Airport, a major hub for both domestic and international travel. HAS is dedicated to ensuring a safe, efficient, and high-quality travel experience while adhering to rigorous federal, state, and local regulations. The Terminal Management - Customer Service division within the George Bush Intercontinental Airport plays a critical role in upholding the airport's reputation as a 5-Star facility. With a mission centered on friendly, safe, and efficient airport operations, the division employs talented airport professionals who embody the core values of the Houston Airport System. The team is responsible for maintaining compliance with all relevant regulations while delivering exceptional service to passengers, visitors, tenants, and employees alike. The Airport Services Representative I is an entry-level but pivotal role within the Terminal Management - Customer Service team at George Bush Intercontinental Airport. This role primarily involves assisting customers as they move through airport terminals, managing common use facilities, and ensuring compliance with all applicable rules and regulations. The position requires shift work, including weekends, holidays, and rotation, responding flexibly to operational needs. Key responsibilities of an Airport Services Representative I include facilitating the smooth processing of international passengers through Federal Inspection Services in partnership with Customs Border Protection, using multilingual skills to assist a diverse clientele including dignitaries and government representatives, and promoting collaboration among passengers and partners to enhance overall service quality. The representative also manages information booths, lost and found services, monitors facility conditions, and supports airport safety initiatives via the Safety Management System. Candidate eligibility includes completing a high school diploma or GED along with at least one year of customer service experience, preferably in hospitality or aviation environments. The ideal applicant will demonstrate strong communication skills, a passion for customer service, and the ability to provide innovative solutions. Compliance with security and licensing requirements such as passing background checks and holding a valid Texas Class C driver’s license is mandatory. Working conditions for this position include moderate physical demands such as lifting up to 50 pounds, walking long distances on varied surfaces, and exposure to various environmental conditions. The role is classified under pay grade 13 and is safety-impacting, requiring adherence to drug testing and physical examination protocols. Through this role, the City of Houston seeks to maintain its commitment to diversity, equity, and inclusion, hiring a workforce that reflects the community it serves and fostering a workplace free from discrimination. This opportunity offers individuals a rewarding career path contributing to one of the nation's busiest and most respected airport systems.

• High school diploma or GED required
• minimum of one year customer service or hospitality experience required
• valid Class C Texas driver’s license
• ability to pass criminal background check
• ability to obtain and maintain federally mandated security clearances
• willingness to work shift schedules including weekends, holidays, and rotations
• physical ability to lift up to 50 pounds
• ability to perform duties involving walking on rough surfaces and exposure to variable environmental conditions
• compliance with City of Houston driving policies
• ability to communicate effectively in English
• preference given to multilingual skills
• readiness to pass random drug testing and physical examination