Sparks,NV,USA General Manager-Sparks,NV($68k-$68k/Year) | Hiring

Holiday Inn Express & Suites is a renowned hotel brand under the InterContinental Hotels Group (IHG), known for its commitment to providing exceptional guest experiences and superior hospitality services. Part of MacCall Management, an independent hotel group based in Salt Lake City, Utah, Holiday Inn Express & Suites brings a strong legacy of quality and service. MacCall Management also operates the Crystal Inn Hotel & Suites brand, which has been recognized for 30 years of delivering delightful experiences to its guests. The organization prides itself on its core values embodied in the acronym SERVE — Safety, Excellence, Respect, Value, and Efficiency — which are thoroughly integrated into every aspect of their operations to ensure both guest satisfaction and associate engagement. MacCall Management emphasizes the importance of community, developing talent, and maintaining the highest standards in hotel operations. The culture promotes continuous improvement, teamwork, and leadership opportunities, making it an attractive choice for professionals seeking careers in hospitality management. The upcoming new Holiday Inn Express & Suites property, scheduled to open in early 2026, showcases MacCall Management's ongoing growth and dedication to expanding its footprint in the hospitality industry. The General Manager role at Holiday Inn Express & Suites is pivotal to the hotel’s successful launch and long-term operation. As the General Manager, you will be responsible for overseeing all day-to-day functions of the property, ensuring every operational aspect is aligned with the company’s strategic goals and exceeding guest expectations. This position requires a proven track record in hotel management, superior leadership skills, and the ability to manage diverse teams across departments. You will work closely with the sales team to achieve revenue targets, meticulously manage budgets, and maintain compliance with all brand and legal standards. In this leadership role, you will prepare and manage the annual revenue budget, control expenditures, and review detailed financial statements in collaboration with senior management. A critical part of your responsibilities is leading the recruitment, training, and performance management of hotel associates to maintain high service standards. You will supervise housekeeping and maintenance teams to ensure safety, cleanliness, and quality standards are met. Your proactive management style will ensure operational efficiency across the hotel while sustaining upbeat morale and engagement among staff. The General Manager will also oversee essential administrative functions including payroll, HR compliance, deposits, and inventory controls. You will be expected to ensure timely completion of various periodic projects and reports, provide regular updates to corporate leadership, and ensure the hotel complies fully with IHG brand standards and company policies. You will also coordinate capital improvement projects to maintain the property’s image and safeguarding its assets. This role offers a unique blend of challenges and rewards, including the opportunity to shape the operations of a brand-new hotel within a company that supports professional development through various benefits such as tuition reimbursement, scholarship programs, and a robust retirement savings plan. Holiday Inn Express & Suites values work-life balance and employee well-being, offering health, dental, vision, and pet benefits to full-time associates, along with bonus potential, pay for dependents’ grades, and gym reimbursement. This employment opportunity provides a competitive environment for an experienced hospitality leader ready to take on significant responsibility in a growing hotel market.

• Must be able to stand, lift, bend, push, and lift up to 50 lbs
• Must be 21 years or older for purposes of obtaining license and serving alcohol
• 1-2 years of housekeeping-related experience preferred
• 1-2 years supervision-related experience required
• 1-3 years experience with InterContinental Hotels Group (IHG) preferred