Spa Concierge (Front Desk) for Luxury Spa - Apply Now!

Woodhouse Spa is a distinguished leader in the wellness and spa industry, established in 2001. As a premier spa franchise, Woodhouse has crafted a fresh and innovative approach to self-care that emphasizes a holistic wellness experience. With over 90 locations across the United States, Woodhouse has become synonymous with neighborhood luxury spas, offering an array of signature treatments including massages, facials, body treatments, and unique rituals designed to promote lasting well-being. The brand's commitment to excellence and an unparalleled spa experience has set the gold standard in the industry, ensuring that each guest departs feeling revitalized, renewed, and cared for on multiple levels. The company culture nurtures personal and professional growth, supported by its state-of-the-art facilities and a team-oriented environment. The employment type for this position is hourly, with a competitive starting wage of $17.31 per hour, reflecting the company’s dedication to recognizing talent and promoting career advancement within the spa sector. As a Spa Concierge at Woodhouse Spa, you play a vital role as both the first and last point of contact for guests, setting the tone for their entire visit. This role is essential not only for creating positive guest interactions but also for supporting the overall spa operation by assisting managers, therapists, and other team members. Your responsibilities encompass welcoming guests with warmth and professionalism, answering inquiries, scheduling appointments, and handling payment processes. Additionally, the Spa Concierge is instrumental in driving retail sales and service awareness by educating guests about products and services that enhance their spa experience. This role requires attentiveness to the little details that personalize and elevate the visit—remembering guests' preferences and special occasions. Working in a dynamic environment, flexibility to accommodate weekend and holiday shifts is crucial. The position demands excellent communication skills, computer proficiency, and a professional demeanor in a fast-paced setting. Emphasizing both customer service excellence and operational support, the Spa Concierge helps maintain the high standards that define Woodhouse Spa’s esteemed reputation. This opportunity welcomes spa professionals eager to contribute to the wellness of others, offering a supportive workplace with opportunities for training, development, and career progression in a luxury wellness setting.

• Must have availability from 2:00pm to 8:00pm
• Must have weekend availability
• Must have Monday availability
• Must be able to stand and bend over for extended periods
• Ability to lift up to 45 lbs
• Ability to move between two floors consistently using stairs throughout the shift
• Ability to walk extensively
• Regular and consistent attendance
• Must comply with all company policies and procedures
• Must be able to work weekends and most holidays