Spa Concierge - Apply Now!

The Woodhouse Day Spas is a premier spa franchise founded in 2001, known for its fresh and innovative approach to self-care and wellness. Recognized as America's best day spa in 2012 and 2013 by American Spa Magazine, Woodhouse has established itself as a leader in approachable luxury with over 85 locations nationwide. The company focuses on providing a holistic wellness experience that lasts long after guests leave the spa. Committed to excellence, the Woodhouse brand is powered by a dedication to delivering unparalleled guest experiences centered on total well-being. The franchise operates independently with each location owned and managed by individual franchisees, allowing for personalized community engagement and local employment opportunities. The Woodhouse Day Spa is currently hiring for Full Time and Part Time Spa Concierge positions. This role is perfect for enthusiastic, passionate individuals driven by intention and excellence who want to make a tangible difference as part of a close-knit team. The Spa Concierge is the heart of guest interactions, tasked with creating memorable experiences that embody the Woodhouse commitment to luxury and wellness. With competitive pay ranging from $16 to $20 per hour, the position offers a rewarding balance of responsibility and personal growth. As a Spa Concierge, you will be trained in "The Woodhouse Way," a comprehensive training program designed to equip you with the tools, knowledge, and focus needed to deliver consistent, outstanding guest care. The role is more than just customer service; it is about invoking genuine guest delight from the moment they walk through the door. Responsibilities include personal guest attention, educating clients about the Woodhouse experience, ensuring a clean and inviting environment, and remembering the personal preferences and special occasions of guests to enhance their visit. You will also support the leadership team by maintaining smooth day-to-day operations, ensuring the spa atmosphere is safe, clean, and perfectly tuned with the right lighting, music, and scent. Working at Woodhouse means joining a company that values its team members deeply, recognizing and celebrating their successes and growth. The work environment includes state-of-the-art facilities, a focus on wellness resources, and various employee perks like competitive pay, incentive programs, paid vacation for full-time employees, generous discounts on services and products, and opportunities for professional development and advancement. Woodhouse fosters a positive and inclusive culture where employees are more than just numbers — they are family. Passion meets purpose at Woodhouse. The spa invites professionals who are eager to share their craft in a luxury setting that prioritizes self-care and customer satisfaction. Whether you are starting your spa career or looking to grow within a prestigious company, Woodhouse offers the space to thrive, learn, and impact others’ wellness positively. The company is an equal opportunity employer and maintains a smoke-free and drug-free workplace, emphasizing a healthy and respectful working environment.

• High school diploma or equivalent
• Prior experience in customer service or hospitality preferred
• Ability to communicate effectively
• Strong interpersonal skills
• Availability to work full time or part time
• Willingness to learn and be trained in company procedures
• Ability to maintain a professional and positive attitude