Southwest Airport Jobs in Honolulu,HI,USA | Hiring

Climate Pros is a well-established company specializing in facility maintenance services, with a strong commitment to delivering exceptional service to clients across various industries. Known for their dedication to quality and customer satisfaction, Climate Pros offers comprehensive maintenance solutions that enhance operational efficiency and ensure the smooth functioning of client facilities. The company is recognized for its innovative approach in the facility maintenance sector and its focus on fostering a collaborative and supportive work environment for its employees. The Dispatch Coordinator plays a critical role within Climate Pros by managing the daily schedules of Service Technicians and handling incoming service calls with efficiency and precision. This role involves not only dispatching technicians but also maintaining up-to-date customer databases and ensuring clear communication with both customers and internal teams such as the Service, Account, and Purchasing departments. The Dispatch Coordinator is responsible for coordinating all aspects of the dispatch process, from receiving customer calls to completing service visits, ensuring that operations are conducted in a cost-effective and timely manner. The ideal candidate for this position will be highly organized, able to multitask under pressure, and skilled in managing multiple projects simultaneously. They must possess excellent communication skills to maintain transparent and concise interactions with customers and internal partners throughout the service delivery process. The role requires an individual who is self-sufficient and capable of working independently with minimal supervision, while also being a dependable team player committed to achieving growth and excellence safely. In addition to these responsibilities, the Dispatch Coordinator forecasts workloads for the upcoming days, maintains on-call schedules, manages preventative maintenance orders by priority, and oversees the dispatch and coordination of driver deliveries and equipment transfers to technicians or sites. Attention to detail and a proactive approach are essential for keeping the dispatch operations smooth and responsive to dynamic service demands. This position operates within a typical office environment, requiring frequent sitting, standing, walking, and the ability to focus on computer tasks for extended periods. While the role primarily involves desk work, occasional site visits or ride-alongs with field technicians may be necessary to gain a comprehensive understanding of the service area and operations. Climate Pros is an equal opportunity employer that promotes diversity and inclusion in the workplace. The company values the unique contributions of every employee and prohibits discrimination and harassment in accordance with federal, state, and local laws. Working at Climate Pros means joining a team that prioritizes integrity, professionalism, and the continuous advancement of skills and service quality throughout the organization.

• High school diploma or GED
• 3-5 years of dispatch experience
• Excellent oral and written communication skills
• Ability to multitask under pressure
• Strong organizational skills
• Computer knowledge including MS Office - Word, Excel, and Outlook
• Geographical knowledge of service area or map reading skills
• Experience managing and prioritizing multiple projects
• Experience with FM facility maintenance
• Self-sufficient and able to work with little direct supervision
• Honest team player committed to safety and growth