SHIFT LEADER

MAD Greens is a vibrant and growing fast-casual restaurant chain known for its commitment to serving fresh, healthy, and flavorful food in a friendly and welcoming environment. Founded on principles of sustainability, quality ingredients, and exceptional customer service, MAD Greens aims to provide a dining experience that combines great-tasting food with a culture of inclusivity, teamwork, and fun. With locations across the country, MAD Greens has built a strong reputation for delivering value to its guests and creating a positive workplace for its employees. The company is dedicated not only to feeding its customers well but also to fostering a family-like atmosphere among its team members, where respect, passion, and collaboration thrive. The Shift Leader role at MAD Greens is a pivotal position that requires a dynamic individual who thrives in a fast-paced, upbeat restaurant setting. This full-time, regular, non-exempt position is critical to the daily operations, providing leadership and support during shifts, especially in the absence of the General Manager and Assistant General Manager. The Shift Leader is responsible for maintaining the high standards of hospitality and operational excellence that guests expect from MAD Greens. This role involves overseeing and ensuring the smooth function of the restaurant, from food preparation and quality control to customer service and team member management. The ideal candidate is a natural motivator who values teamwork and genuinely enjoys nurturing the growth and development of their team. They embody the company's core values — inclusivity, respect, passion, and fun — and are integral in cultivating a positive, empowering workplace culture. In this leadership capacity, the Shift Leader acts as the face of MAD Greens during their shifts, greeting guests warmly and ensuring their experience is nothing short of exceptional. They manage the training and development of both new and existing team members, ensuring adherence to operational policies, safety standards, and cash handling procedures. Attention to detail is paramount, especially regarding food quality, sanitation, and cleanliness throughout the restaurant, including all front- and back-of-house areas. The Shift Leader also plays a key role in handling guest concerns with professionalism and escalating issues to management when necessary. By directing and coordinating team efforts, the Shift Leader helps create an efficient, engaging, and fun work environment that aligns with MAD Greens' vision and brand. For candidates who are passionate about hospitality and customer service, enjoy leading teams, and want to be part of a family-oriented, energetic, and value-driven company, this position offers an exciting opportunity to grow professionally while making a significant impact. MAD Greens supports its employees with benefits like health insurance and a 401k plan for full-time eligible team members, underscoring its commitment to employee welfare. If you are ready to bring your energy, leadership skills, and dedication to a thriving restaurant environment that values authenticity and fun, the MAD Greens Shift Leader role could be the perfect next step in your career.

• Must be at least 18 years of age
• Must have reliable transportation
• Must be able to lift 10 lbs
• Must be able to stand for long periods of time on scheduled shifts
• Ability to work nights, weekends and holidays
• Must be coming to work when scheduled and on time
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Aligned with MAD Greens core values
• Must demonstrate consistent punctuality