Shift Captain - $17.95 per HOUR
Posted on October 24, 2025
MOD Restaurants is a progressive and socially conscious restaurant chain known for its artisan-style pizzas and commitment to creating inclusive and welcoming dining experiences. Founded with the belief that businesses can serve as forces for good, MOD Pizza not only prioritizes the quality and personalization of its food but also the well-being of its employees and the communities it serves. Operating across several locations, including this position at the Gresham, Oregon store, MOD Restaurants emphasize a culture where everyone belongs, and every pizza is an opportunity to bring people together in meaningful ways. As a company, MOD has embedded its values deeply into every aspect of operations, striving to make every shift and every meal an exceptional experience for both guests and staff. The organization is dedicated to internal growth, with over 70% of leaders promoted from within, supporting employee development and career advancement.
The role of Shift Captain at MOD Pizza in Gresham, Oregon represents a key leadership position within the restaurant's dynamic team environment. This role requires a passionate, adaptable, and people-centered leader to guide the Squad Crew during shifts, ensuring that every pizza and salad is crafted with care, creativity, and high-quality standards. Shift Captains are instrumental in creating the store atmosphere known as the "MOD vibe," characterized by enthusiasm, excellent customer service, and teamwork. They are expected to lead by example, demonstrating MOD’s core values and fostering a positive, inclusive environment where employees feel valued and motivated.
Shift Captains work closely with the Squad, offering coaching, training, and tactical support to ensure operational excellence and an impeccable guest experience. They play a critical part in maintaining operational standards, instilling a service mindset, and driving engagement not only within the store but also with the broader community. This position offers a competitive hourly wage of $17.95 plus tips and includes a range of attractive benefits such as paid sick leave, paid vacation, free meals during shifts, pet insurance, discounted gym memberships, and eligibility for medical, dental, and vision insurance based on hours worked. Additionally, employees have access to free counseling sessions and a 401(k) retirement plan, exemplifying MOD's commitment to holistic care.
Ideal candidates will bring at least one year of customer service or restaurant leadership experience, demonstrating their ability to lead, coach, and motivate front-line employees under fast-paced and sometimes high-pressure conditions. Strategic thinking combined with strong tactical execution skills will ensure Shift Captains can effectively manage busy shifts while maintaining composure and focus. As part of MOD’s leadership team, Shift Captains have a unique opportunity to affect positive change and drive a restaurant culture that values every individual, encourages personal and professional growth, and delivers memorable dining experiences. At MOD, pizza is more than food; it’s a platform for possibility and inclusivity, making this role perfect for those who are passionate about great food, exceptional service, and making a difference through their work.
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old