Service Porter - Mercedes-Benz of Walnut Creek

Mercedes-Benz of Walnut Creek is a premier automotive dealership renowned for being one of the fastest-growing brands within the automotive industry. Located in Walnut Creek, this dealership has built its reputation on a foundation of integrity, exceptional customer service, and a commitment to excellence. The company prioritizes doing things the right way, focusing on treating guests with respect, taking pride in its work, and fostering opportunities for employee growth and development. With a dedication to creating a positive work environment, Mercedes-Benz of Walnut Creek has earned a reputation for having one of the lowest turnover rates in the industry, supported by award-winning training programs recognized by Training Magazine Top 125 and Brandon Hall Awards. The dealership emphasizes promoting from within, ensuring employees have clear pathways for advancement and professional growth. The role of a Service Porter at Mercedes-Benz of Walnut Creek is pivotal to maintaining the smooth operation of the service department and enhancing customer satisfaction. This full-time position offers a competitive hourly wage of $20.00 and involves responsibilities that support the day-to-day movement and care of customer vehicles within the service area. The Service Porter plays a crucial role in managing service traffic flow, parking customer vehicles safely, and ensuring that the vehicle handoff process is efficient and welcoming. This role demands a professional and upbeat attitude as the Service Porter is often the first point of contact for customers entering the service area. Key duties include greeting and assisting customers with friendliness and professionalism, recording essential vehicle information such as VIN, mileage, and existing damage, and managing the orderly parking and retrieval of vehicles. The Service Porter must handle vehicles carefully to avoid damage, immediately report any incidents, and maintain a clean and safe service drive area. Additional duties include installing protective seat covers and floor mats, delivering keys and repair order documents promptly to service advisors, and driving vehicles within the facility as needed. Mercedes-Benz of Walnut Creek is committed to creating a supportive work environment where teamwork, peer recognition, and personal automotive benefits – including special purchasing and leasing options and personal automotive concierge services – are emphasized. The company offers an exceptional benefits package that includes medical, dental, vision, HSA, 401k, and paid time off. This role requires availability Monday through Saturday, with a five-day workweek, ensuring flexibility and commitment to the dealership’s operational needs. By joining Mercedes-Benz of Walnut Creek as a Service Porter, candidates will be part of an organization that values dedication, professionalism, and continuous improvement. This position offers not only a competitive salary but also the chance to grow within a renowned automotive brand that is leading the industry through innovative employee development and unmatched customer service.

• Authorized to work in the USA
• Valid driver’s license and good driving record
• Ability to pass pre-employment testing including background checks, MVR, drug test, credit report
• Valid driver license
• Availability Monday through Saturday
• Commitment to safety policies