Service Manager - Quick Hire!

Texas Roadhouse is a renowned restaurant chain famous for its commitment to delivering not only legendary food but legendary service as well. Known for its inviting atmosphere and dedication to quality steaks and a full menu, Texas Roadhouse also prides itself on a people-first company culture that values its employees as much as its guests. This dynamic restaurant environment focuses on creating memorable dining experiences while fostering a supportive and engaging workplace. With locations across the United States and a strong community presence, Texas Roadhouse continues to grow as a leader in the casual dining industry. As a company, Texas Roadhouse is dedicated to employee growth, offering formal training and numerous career advancement opportunities to its team members. The role of Service Manager at Texas Roadhouse is a key leadership position responsible for overseeing all front-of-house daily operations. This position is perfect for a passionate individual who thrives in a fast-paced hospitality environment and is committed to delivering exceptional guest experiences. The Service Manager will manage all front-of-house employees, ensuring that legendary food and service standards are consistently met. Responsibilities include driving sales, enhancing steps of service, maintaining guest satisfaction, enforcing employment policies, and overseeing cleanliness and safety standards within the restaurant. Furthermore, the Service Manager plays a crucial role in the professional development of staff through comprehensive training, coaching, performance evaluations, and disciplinary actions as needed. This leadership position also involves managing liquor orders, controlling costs, enforcing liquor laws, and helping to create a vibrant work environment through contests, theme nights, and staff incentives. Beyond daily operations, the Service Manager contributes to recruitment efforts by reviewing applications, conducting interviews, and recommending hires for front-of-house positions. The position is designed to not only maintain but enhance the culture at Texas Roadhouse by promoting fun, safety, and operational excellence. Texas Roadhouse offers a competitive employment package that enhances the overall work-life balance for managers. This includes flexible work schedules, restaurant discounts, employee recognition, and a supportive atmosphere that values innovation and employee contributions. The company’s total rewards package, available after 30 days of employment for eligible restaurant managers, includes medical plans, dental and vision insurance, paid leave options including maternity leave, adoption assistance, disability insurance, life and accident coverage, identity theft protection, an employee assistance program, business travel insurance, a 401(k) retirement plan, flexible spending accounts, tuition reimbursements, profit-sharing programs, restricted stock units, community support opportunities, and an annual holiday bonus. This package underscores Texas Roadhouse’s commitment to taking care of its employees as they take care of their guests.

• High school diploma or equivalent
• Minimum 2 years of experience in restaurant management or similar role
• Ability to work flexible hours including nights, weekends, and holidays
• Strong leadership and decision-making skills
• Excellent interpersonal and communication abilities
• Knowledge of food safety regulations
• Ability to manage and train a diverse team
• Familiarity with liquor laws and responsible service
• Ability to work in a fast-paced and customer-focused environment