Service Manager - Macon, GA

Texas Roadhouse is a renowned casual dining restaurant chain famous for its mouth-watering steaks and an energetic, people-first culture. Established with a mission to deliver legendary food and legendary service, Texas Roadhouse prides itself on creating a dining experience that is both memorable and enjoyable for its guests. The brand is synonymous with high-quality USDA Choice steaks, fall-off-the-bone ribs, freshly baked bread, and legendary hospitality that makes every visit special. With numerous locations across the country, Texas Roadhouse has successfully cultivated a community where employees are valued and guests are treated like family. The company philosophy is deeply rooted in loving what you do today while preparing for future opportunities, fostering a workplace that encourages growth, teamwork, and a fun atmosphere. As a Service Manager at Texas Roadhouse, you will play a critical leadership role overseeing all front of house (FOH) daily operations. This position is perfect for individuals who are passionate about people management and dedicated to delivering exceptional guest experiences. Your responsibilities will include managing FOH employees, driving sales, maintaining high standards of service, and ensuring safety and cleanliness within the restaurant. You will help instill the Roadie culture by motivating your team, providing comprehensive training, and enforcing compliance with employment policies. Your leadership will be essential in maintaining the legendary service Texas Roadhouse is known for. The Service Manager is tasked with supervising performance by conducting evaluations, offering coaching, and administering discipline when necessary. Additionally, you will be responsible for the management of liquor orders and cost control, guaranteeing adherence to all liquor laws and Responsible Alcohol Service guidelines. Your role extends to hiring and developing team members, setting employee schedules, assigning duties, and creating a positive, engaging work environment through contests, themed events, and incentive programs. Texas Roadhouse offers a vibrant work culture with flexible scheduling to support work-life balance, employee discounts, formal training programs, and multiple avenues for career advancement. The company also provides a comprehensive total rewards package to eligible managers, featuring medical, dental, and vision insurance options, various types of paid leave including parental and maternity, adoption assistance, disability coverage, life insurance, and more. Additional benefits include identity theft protection, employee assistance programs, 401(k) retirement plans, tuition reimbursements, profit-sharing, stock units, holiday bonuses, and community support initiatives. Joining Texas Roadhouse means becoming part of a dedicated team that values respect, integrity, and a genuine care for colleagues and guests alike. This is an exciting opportunity for ambitious professionals looking to grow their career in the hospitality industry while making a meaningful impact on their restaurant’s success and guest satisfaction.

• High school diploma or equivalent
• Previous experience in food service or hospitality management
• Strong leadership and team management skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Excellent customer service skills
• Knowledge of safe food handling procedures
• Ability to manage inventory and control costs