Service Manager - Fairborn, OH

Bubba's 33 is a vibrant restaurant brand that prides itself on delivering scratch-made food, friendly service, and a strong commitment to giving back to the community. As part of the well-known Texas Roadhouse brand family, Bubba's 33 stands out with its dedication to creating a dynamic and engaging work environment where employees can thrive and advance their careers. This establishment values teamwork, integrity, and a passion for providing a legendary guest experience that keeps customers coming back time and time again. With a welcoming atmosphere and a focus on quality food and service, Bubba's 33 is a place where both guests and employees feel valued and appreciated. The role of the Service Manager at Bubba's 33 is pivotal to maintaining the high standards of service and operational excellence that the brand is known for. This position is responsible for overseeing all Front of House (FOH) daily operations, managing FOH employees, and ensuring that every guest receives legendary food and service. The Service Manager is expected to drive sales and guest satisfaction by leading with enthusiasm and a clear vision for success. This includes enforcing employment policies, maintaining the cleanliness and safety of the restaurant, and providing comprehensive training to FOH staff. In addition to operational duties, the Service Manager plays a key role in employee development by conducting performance evaluations, coaching staff, and managing disciplinary actions when necessary. Managing liquor orders, controlling costs, and enforcing responsible alcohol service guidelines are also crucial aspects of this role. The manager is involved in hiring processes, setting schedules, and creating a motivating work environment through contests and incentives that align with the company's core values and goals. Bubba's 33 offers a fun culture with flexible work schedules, employee discounts, and friendly competitions. The company also provides formal training and numerous opportunities for career growth. Service Managers enjoy a comprehensive total rewards package after 30 days of employment that includes best-in-class medical plans, dental and vision insurance, various types of paid leave, adoption assistance, disability insurance, life and accident insurance, identity theft protection, employee assistance programs, business travel insurance, retirement plans, flexible spending accounts, tuition reimbursements, profit-sharing programs, restricted stock units, community support opportunities, and an annual holiday bonus. This role is ideal for someone who is passionate about people, service excellence, and leadership within the hospitality industry. Bubba's 33 is committed to equal employment opportunities and encourages applicants from diverse backgrounds to apply, fostering an inclusive workplace where everyone can succeed and contribute to the company’s ongoing success.

• High school diploma or equivalent
• prior experience in restaurant management
• knowledge of employment policies and procedures
• ability to lead and manage a team effectively
• strong communication and coaching skills
• understanding of liquor laws and responsible alcohol service
• capability to handle scheduling and operational tasks
• willingness to work flexible hours including weekends and holidays
• commitment to providing exceptional guest service