Service Manager

Texas Roadhouse is a renowned American restaurant chain best known for its legendary food and outstanding service. Established with a people-first philosophy, Texas Roadhouse focuses on creating a welcoming environment for both its guests and team members. The company is widely recognized for its commitment to delivering exceptional steaks and vibrant dining experiences. It prides itself not only on the quality of its food but also on fostering a work culture where employees feel valued, motivated, and empowered. The brand’s mission revolves around serving legendary food and legendary service, aiming to create memorable moments for every guest who walks through the door. The company culture emphasizes professional growth, with opportunities for training, career advancement, and supportive leadership roles. Texas Roadhouse is currently seeking a dedicated and energetic Service Manager to join its team. This role is integral to overseeing all Front of House daily operations and ensuring that the legendary service standard is consistently met. The Service Manager will be responsible for managing all Front of House employees, driving sales, enhancing guest satisfaction, and maintaining high standards of cleanliness and safety. As a Service Manager, you will play a crucial role in recruiting, training, scheduling, and performance management of your team to create an engaging and fun workplace environment. This position offers a full-time employment opportunity with a competitive compensation package, designed to reward those who contribute significantly to the guest experience and business success. The role demands a passion for leadership and hospitality, focusing on delivering an outstanding guest experience and efficient operational management. You will collaborate closely with other management team members to enforce compliance with employment policies and food and alcohol safety regulations. A key part of the Service Manager’s duties includes managing liquor orders and controlling associated costs while ensuring adherence to responsible alcohol service guidelines. Moreover, the Service Manager will lead by example in creating a motivating and fun atmosphere by organizing contests, themed nights, and other staff incentives. With a focus on personal development, the role involves coaching, mentoring, and conducting performance evaluations to help employees reach their full potential. The company values teamwork and community involvement, encouraging managers to support both their teams and the broader local community. Texas Roadhouse also provides a comprehensive total rewards package for Restaurant Managers who meet benefit eligibility requirements. This package includes access to top-tier medical plans, dental and vision insurance, paid vacation and various leaves, adoption assistance, multiple insurance coverages, identity theft protection, employee assistance programs, 401(k) retirement plans, tuition reimbursement programs, profit-sharing opportunities, and additional incentive programs. The company supports a balanced work-life schedule with flexible scheduling and a dynamic workplace culture where every team member can thrive. If you are passionate about hospitality, committed to excellence in service, and eager to grow your career within a leading restaurant company, Texas Roadhouse invites you to apply for the Service Manager position and become a valued member of their legendary team.

• high school diploma or equivalent
• minimum of 2 years experience in restaurant or hospitality management
• valid alcohol server certification or willingness to obtain
• strong leadership abilities
• excellent communication skills
• ability to work flexible hours including nights, weekends, and holidays
• capability to manage conflict and foster teamwork
• attention to detail and problem-solving skills