Service Assistant / Busser - New Braunfels, TX
Posted on October 24, 2025
P.F. Chang's is a renowned Asian-themed restaurant chain that has established itself as a leader in the casual dining industry. Known for its exceptional cuisine and inviting ambiance, P.F. Chang's offers guests an unforgettable dining experience that combines traditional Asian flavors with contemporary flair. The company is committed to excellence, not only in its food and service but also in fostering a dynamic and supportive work environment for its team members. With locations across the United States and globally, P.F. Chang's prides itself on promoting from within, providing career growth opportunities, and maintaining a strong team culture.
The Busser, Runner, or Service Assistant role at P.F. Chang's is a vital position that ensures smooth restaurant operations for both dine-in and takeout services. This role involves a variety of responsibilities including cleaning, running food, bussing tables, performing side work, and assisting with catering orders when necessary. Team members in this role must demonstrate outstanding customer service skills by delivering a personalized and exceptional guest experience. This hourly position offers competitive pay ranging from $7.25 to $9.25 per hour based on experience, plus tips, with flexible full-time and part-time schedules available.
The role is designed for individuals eager to join a fast-paced restaurant environment while developing valuable skills in hospitality and teamwork. Employees receive paid on-the-job training, allowing those without prior experience to quickly learn the essentials of the position. Those employed can also take advantage of exclusive team member discounts on meals, participate in an employee referral program, and enjoy holidays with the restaurant closed on Thanksgiving and Christmas at most locations. For qualifying employees, additional benefits include a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in jurisdictions where applicable.
This position requires multitasking abilities within a team-oriented setting, as well as proficiency in using restaurant equipment and point of sale systems. Team members must effectively communicate with guests and other staff while maintaining cleanliness and organization across various restaurant stations. Understanding the restaurant layout and coordinating food delivery within the premises are also essential components of the job. By joining P.F. Chang's as a Busser, Runner, or Service Assistant, team members become an integral part of a passionate professional community dedicated to celebrating life, family, and food through meaningful work.
- Previous experience is not required – we will train you
- Excellent customer service skills and etiquette
- Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, point of sale system and any other applicable systems
- Ability to execute proper sanitation practices and safety procedures
- Have a current Food Handler’s Card where applicable or willingness to obtain
- Must be able to communicate effectively
- Ability to multi-task in a fast-paced, team-work environment