Server/Cashier/Bartender PT (Sukai) - Dual - Fresno, CA

The hiring establishment is a vibrant and well-known casino resort that combines the thrill of gaming with exceptional dining experiences, providing guests with a comprehensive entertainment package. As an industry leader in hospitality, this establishment prides itself on delivering outstanding customer service, quality food and beverage offerings, and a welcoming atmosphere for all visitors. With a commitment to excellence, the casino ensures that every guest has memorable interactions, whether they are enjoying the gaming floor, dining at one of the restaurants, or relaxing at the bars. The resort operates with a strong emphasis on safety, compliance, and professionalism, particularly in areas involving alcohol service and food safety standards. The diverse environment draws guests from various social and cultural backgrounds, making it essential for staff members to maintain an inclusive and approachable demeanor. The role offered is for a Food and Beverage Server/Bartender position within this dynamic casino setting. Under the general direction of the Restaurant Services Supervisor, the successful candidate will be responsible for obtaining guest orders, responsibly serving alcoholic beverages, and delivering food, drinks, and merchandise with efficiency and professionalism. This position involves accurate execution of guest transactions including entering orders, tabulating bills, and receiving payments. The server/bartender must promote positive customer relations by greeting guests warmly and ensuring a friendly atmosphere throughout their dining and gaming experience. A thorough knowledge of bar operations, menu items, and point of sale systems is required to deliver a seamless service that meets both guest expectations and regulatory standards. Key responsibilities of this role include preparing cocktails and beverages according to customer specifications and regulatory guidelines, maintaining a clean and orderly work environment, handling cash and tips in adherence with casino policies, and ensuring all food and drinks are served accurately and promptly. The role also involves frequent interaction with guests to answer questions, recommend menu items, and address concerns in a courteous manner. Maintaining knowledge of all bar items, liquors, and food offerings is essential for effective service and guest satisfaction. Additionally, the candidate will be responsible for ensuring compliance with alcohol service regulations by checking IDs and monitoring customer consumption to prevent over-service. This position demands excellent interpersonal communication skills, attention to detail, and the ability to work efficiently both independently and as part of a team. Physical demands include prolonged standing, walking, and lifting up to 50 pounds, emphasizing the need for stamina and mobility. The work environment includes indoor and outdoor settings where employees may be exposed to noise, second-hand smoke, varying temperatures, and other typical casino conditions. Flexibility in working nights, weekends, and holidays is also a critical requirement due to the nature of the hospitality industry in a casino resort setting. Overall, this role offers an exciting opportunity to be part of a leading casino’s food and beverage team, contributing to exceptional guest experiences through skilled service, responsible alcohol management, and a welcoming attitude. The position is ideal for individuals passionate about hospitality with prior bartending and food service experience looking to advance their career in a fast-paced, guest-focused environment.

• High school diploma or GED required unless waived by Human Resources Management
• minimum of two years working in the food and beverage and/or hospitality industry required
• one year of bartending work required unless waived by hiring manager
• must obtain a ABC certificate of safe alcohol server training as required
• required to have and obtain Responsible Beverage Service (RBS) Certification
• must be able to successfully pass a pre-employment drug/alcohol screen
• must be able to pass background investigation
• must obtain and maintain gaming license
• excellent interpersonal communication, guest service, attention to detail and problem solving skills required
• must be able to work nights, weekends, and holidays
• ability to lift and/or move up to 50 pounds
• ability to stand and walk for prolonged periods
• ability to use hands for dexterity
• ability to stoop, bend, kneel or crouch
• must have normal auditory, visual acuity, and verbal communications skills