Server Assistant - Now Hiring!

This job opening is with a dynamic and customer-focused restaurant known for delivering excellent guest experiences and a welcoming dining atmosphere. The establishment thrives on teamwork, efficiency, and hospitality, constantly striving to provide memorable visits for each guest. The restaurant uses modern technology such as the Table Management System (TMS) to optimize seating flow and enhance operational efficiency. This tech-savvy approach reflects the company’s commitment to blending quality service with innovative solutions. The employment opportunity is for a Server Assistant position, which is fundamental to maintaining a smooth service operation by supporting both guests and servers alike. The role of Server Assistant is pivotal in establishing a positive first and last impression for restaurant patrons by warmly greeting guests upon arrival and bidding them farewell as they leave. This position requires maintaining a friendly and approachable demeanor while managing seating arrangements through the TMS system to ensure efficient guest flow. Additionally, the Server Assistant plays a supportive role in assisting servers by delivering food and beverages, pre-bussing tables, and providing refills. Attention to cleanliness, orderliness, and compliance with food handling and safety standards is essential throughout the shift. Working closely with the service and management teams, the Server Assistant helps answer guest queries about current features and promotions, manages wait times diplomatically when necessary, and addresses guest concerns appropriately. Flexibility and adaptability to fast-paced, high-pressure environments, along with excellent communication skills and professionalism, are critical to succeeding in this role. Though no prior work experience is required, the ability to learn quickly, maintain a team-oriented attitude, and work flexible schedules including nights, weekends, and holidays are important aspects of the job. This position is an excellent fit for individuals seeking entry-level roles in hospitality who wish to gain valuable customer service experience within a reputable restaurant setting. Physical stamina is required as this role involves extended periods of standing and walking, as well as lifting and carrying items up to 50 pounds. Overall, the Server Assistant plays a crucial part in facilitating an enjoyable dining experience and enhancing guest satisfaction, contributing directly to the restaurant’s reputation and success.

• Must be at least 16 years of age
• no prior work experience required
• ability to understand and provide friendly guest service
• ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations
• ability to process cash handling, credit card and room charge transactions in compliance with policies and procedures
• ability to operate a computer, calculator, phone and other office equipment
• attention to details with good organizational and efficient time management skills
• consistent professional attitude and behavior with effective listening and communication skills
• ability to work flexible schedules including nights, weekends and holidays
• ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient