Server Assistant ("Asistente de Mesero") - Quick Hire!

Azul Hospitality is a distinguished hotel management company known for delivering exceptional guest experiences through its commitment to quality service and operational excellence. Specializing in the hospitality industry, the company operates a portfolio of hotels and resorts that emphasize comfort, professional service, and guest satisfaction. Azul Hospitality cultivates an environment where both guests and employees thrive, making it a preferred employer and destination for travelers seeking memorable stays. The Food and Beverage Service position at Azul Hospitality is a pivotal role that directly contributes to the overall guest experience in the hotel’s dining facilities. This role involves providing friendly, courteous, and efficient service to ensure that every guest's dining experience is pleasant and memorable. The employee in this position is responsible for the quality presentation of food and beverage service, maintaining cleanliness in the outlet, setting and resetting tables, and adhering to the highest safety and hygiene standards. The job includes tasks such as delivering food orders to guests in a timely manner, ensuring guest satisfaction with the meals served, and participating actively in maintaining the cleanliness and organization of the restaurant environment. This role requires the individual to be attentive to detail, with excellent communication skills to interact effectively with guests and team members. Physical stamina is essential due to the demands of standing for extended periods, lifting moderately heavy items, and maneuvering through a busy work environment. The position also includes the responsibility of following safety protocols when handling spills and broken items to prevent accidents. Additionally, the team member supports the service team during peak business hours, contributing to a seamless dining experience. Azul Hospitality promotes teamwork, professionalism, and a guest-centric approach, encouraging staff to uphold its standards of hospitality and service excellence. The Food and Beverage Service role within Azul Hospitality usually involves working within a controlled indoor environment, with occasional exposure to extreme temperatures such as cold storage and kitchen areas. The individual must be prepared to work varying schedules reflecting the hotel's business needs, including evenings, weekends, and holidays. This is a service position that requires a proactive attitude, a friendly demeanor, and the ability to work independently as well as part of a team to meet and exceed guest expectations consistently. Azul Hospitality also values employees who maintain a neat, clean appearance and adhere strictly to the company’s grooming standards. The company offers a supportive work environment where employees can gain valuable experience in hospitality and food service. This position is ideal for individuals seeking to develop their career in the hotel and restaurant industry, with opportunities to build on interpersonal skills, customer service expertise, and operational knowledge. Prior experience in hospitality or restaurant service is preferred but not mandatory, as the company provides comprehensive training and supports professional growth. Certification such as Safe Server Alcohol and Food certification is advantageous and preferred for this role.

• High school or equivalent education
• prior hospitality or restaurant experience preferred
• safe server alcohol and food certification preferred
• ability to speak, read, write, and understand the primary language used in the workplace
• good verbal and written communication skills
• excellent customer relations skills
• detail oriented
• basic computer skills
• basic computational ability
• ability to deal effectively with customers requiring patience, tact, and diplomacy
• knowledge of Windows OS, MS Office, PMS, and POS
• self-driven
• ability to work independently
• strong issue resolution skills
• analytical skills and attention to detail
• knowledge of table and bar service
• knowledge of table settings and service ware
• ability to describe menu items and preparation methods