Server - 2017-Highway 151-San Antonio, TX (San Antonio, TX)

Willies Grill & Icehouse, LLC is a vibrant and welcoming restaurant that prides itself on delivering exceptional guest experiences through a dedicated 'Guest First' service philosophy. As a well-established dining venue, Willies Grill & Icehouse offers a diverse menu featuring expertly prepared dishes, a selection of wines, beers, and cocktails, and a friendly, inviting atmosphere. The restaurant is known for its commitment to quality, timely service, and a clean, organized dining environment. Emphasizing teamwork and positive guest interactions, this establishment maintains high standards of sanitation and service excellence that make every visitor feel appreciated and eager to return. The Server position at Willies Grill & Icehouse is essential to the restaurant’s mission of creating memorable dining experiences. Servers play a critical role by being the face of the restaurant, engaging with guests with warmth and professionalism, and ensuring their orders are accurate and promptly delivered. This role demands a solid knowledge of the menu, beverages, and service protocols, including stringent allergen awareness and alcohol serving policies. Servers must maintain a clean and organized workstation, adhere to uniform and grooming standards, and work cooperatively with fellow team members and management. The job requires multitasking skills, such as taking orders, operating the point-of-sale system accurately, and managing guest billing and payments. Additionally, servers are expected to actively monitor guest satisfaction, pre-bus dining tables, and support back-of-house and other service areas as needed. With a focus on respect, courtesy, and positive guest interactions, this role is vital for upholding the restaurant’s reputation and standards, offering growth opportunities for individuals who are enthusiastic about hospitality and customer service.

• Ability to stand and walk throughout entire shift
• ability to lift up to 50 lbs
• ability to talk or hear in person and via telephone
• use hands repetitively to operate restaurant equipment
• adherence to posted schedule and clock in/out times
• compliance with company uniform and grooming policies
• maintain friendly, helpful, positive attitude
• follow all sanitation standards
• understand allergy service procedures
• alcohol certification
• food handler's certificate
• basic math skills
• clear communication skills
• ability to follow directions