Senecacasinos is hiring a Public Area Attendant-PT-Quick Hire! in

Seneca Gaming Corporation is a renowned entity operating within the hospitality and entertainment industry, specifically managing casino operations that emphasize customer satisfaction and operational excellence. As a distinguished employer, Seneca Gaming Corporation is committed to maintaining a professional and dynamic work environment that supports growth and development for its employees. This organization is recognized for its dedication to upholding rigorous standards of cleanliness, safety, and service in all of its public and back-of-house areas throughout the casino. With a goal of providing a top-tier casino experience, Seneca Gaming Corporation prioritizes good governance, compliance with regulatory standards, and exceptional customer service. The role of Public Area Attendant is essential for ensuring the overall cleanliness and upkeeping of the casino environment, which directly impacts the experience of patrons and staff alike. This position involves responsibilities focused on maintaining all public areas in pristine condition by adhering to the corporation’s internal control policies and cleaning standards. Public Area Attendants are tasked with areas ranging from restrooms to gaming devices, ensuring that the casino floor and surrounding spaces remain sanitary and inviting. Working as a Public Area Attendant at Seneca Gaming Corporation means being part of a team dedicated to providing a safe, welcoming, and hygienic environment. The role requires working with various cleaning agents and equipment, regularly inspecting facilities, and replenishing supplies as needed. The position demands strong attention to detail, as well as the ability to follow guideline-driven processes established by the corporation. Beyond custodial duties, attendants must consistently provide exemplary customer service, maintaining courteous and professional communication with patrons and fellow employees to foster a positive atmosphere within the casino. This role is a full-time position with a starting salary of $15.50 per hour, with the potential for compensation adjustments based on experience and education. Working hours are scheduled around the clock, including nights, weekends, and holidays, to sustain continuous cleanliness and support for casino operations. The role also includes mandatory participation in required training within nine months from employment commencement and adherence to all workplace policies, which include strict compliance with information security and acceptable use standards for maintaining data integrity. The Public Area Attendant is also expected to maintain physical stamina and mental composure in a fast-paced and sometimes noisy work environment where smoking is permitted. This includes tasks like standing and walking extensively, balancing or climbing when needed, and performing repetitive movements with cleaning tools and supplies. The position requires interaction with a diverse group of people and demands diplomatic skills to manage conflicts or problems tactfully, ensuring a professional working environment for all. Seneca Gaming Corporation values diversity and strives to provide equal opportunity employment while giving preference to qualified members of the Seneca Nation of Indians and Native American candidates as outlined by the Indian Preference Act. Every employee must obtain a valid Non-Gaming license and pass background and drug screening checks to be eligible for hire. This role is pivotal in maintaining the high standards that allow Seneca Gaming Corporation to be a leader in the casino and gaming industry, and it offers a unique opportunity for individuals seeking a stable and rewarding career in hospitality and facility maintenance.

• Must be 18 years of age or older upon employment
• high school diploma or equivalent preferred
• previous customer service experience preferred
• must be familiar with proper use of all cleaning equipment and chemicals
• previous housekeeping experience a plus
• must possess excellent communication skills
• ability to write routine correspondence and to speak effectively to the public, employees and customers
• must have the ability to deal effectively and interact well with the customers and employees
• must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• must be able to stand, walk, and move through all areas of the casino
• able to climb, balance, stoop, kneel, crouch or crawl
• maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment
• able to work in an environment where smoking is permitted
• must be able to be approved for and maintain a valid Non-Gaming license
• must be able to read, write, speak and understand English
• work nights, weekends and holidays as required
• employment contingent upon favorable background investigation and drug screening
• preference given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act