Security Officer - Lobby - Apply Now!

GardaWorld Security Services is a global leader in tailored and sophisticated security solutions, renowned for employing and training highly skilled and dedicated professionals worldwide. With a strong commitment to excellence and safety, GardaWorld operates across various industries providing comprehensive security services. This establishment is the only guarding security company in the United States certified by Great Place to Work, demonstrating its dedication not only to clients but also to its workforce. GardaWorld’s reputation stems from its integrity, reliability, and customer-focused approach which has made it a trusted partner for businesses needing top-tier security. The company fosters a collaborative and inclusive work environment that nurtures career growth and development, emphasizing opportunities for frontline employees to transition into corporate roles. This makes GardaWorld not just a place to work but a promising career destination for individuals with an entrepreneurial spirit and ambition. The role of Concierge Security Officer at GardaWorld Security Services involves a significant focus on customer interaction, as officers serve as the frontline representatives at diverse venues such as office towers, hotels, and shopping centers. The position is based in Napa, CA, offering a set schedule of 40 hours per week with shifts designed to cover weekends and midweek periods, specifically Saturday to Monday from 8:00 am to 4:30 pm and Tuesday to Wednesday from 1:00 pm to 9:30 pm. This role commands a competitive hourly wage of $20, supplemented by access to DailyPay for financial flexibility. Additionally, GardaWorld provides a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan with employer matching, paid holidays, disability coverage, and life insurance options. Uniforms are provided at no cost. Concierge Security Officers are expected to combine security expertise with exceptional customer service skills. Duties include welcoming visitors, verifying identities, managing access control, performing regular patrols to detect potential risks, and ensuring all security equipment is operational and maintained. Officers respond promptly to incidents, administer first aid when necessary, coordinate with emergency teams, and address inquiries both in person and by phone. Maintaining detailed incident reports and communicating security concerns clearly are vital to the role. The goal is to create a safe and welcoming environment that reassures and inspires confidence among all guests and occupants of the premises. Ideal candidates must be authorized to work in the U.S., hold a high school diploma or GED, be at least 21 years old, and able to pass an extensive motor vehicle record check and screening process. A minimum of one year of security experience is required, complemented by customer service excellence and proficiency with basic phone and computer skills. Those with prior experience in security, military, or law enforcement are highly valued. Possession of a state security license (BSIS Guard Card) and completion of the 32-hour BSIS security training are mandatory, with opportunities to obtain additional training during the hiring process. GardaWorld's commitment to equal employment opportunity ensures a respectful workplace free from discrimination based on race, color, religion, sex, national origin, age, veteran status, or disability. Employment is contingent on successful background and drug screenings after a job offer is extended, underlining the company’s dedication to safety and integrity.

• Be authorized to work in the U.S.
• Provide documentation of high school diploma or GED
• Must be 21 years old and able to pass an extensive motor vehicle check
• Have one year of security experience
• Be able to pass an extensive screening process
• Have exceptional customer service skills
• Proficient in basic phone and computer skills
• Possess a state security license (BSIS Guard Card) and 32-hour BSIS security training