Seasonal Retail At Your Service Associate, Bend River

Macy's is an iconic department store that has been a cherished part of American culture for over 160 years. Known not only for its wide array of top-quality merchandise but also for its rich heritage that includes legendary events such as the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade, Macy’s offers a vibrant environment where history meets innovation. The company prides itself on delivering exceptional customer experiences and has cultivated a reputation as a trusted destination for shoppers seeking both tradition and trendsetting products. As a brand, Macy's has consistently focused on creating memorable moments for its customers and building a workplace culture that values inclusivity, collaboration, and growth. Joining Macy's means becoming part of a story that touches millions of lives while contributing to a community where colleagues support each other and drive success together. The role of an At Your Service Center Colleague at Macy’s is integral to ensuring a seamless and personalized shopping experience for every customer. This position goes beyond traditional cashier responsibilities, placing the customer at the core of all interactions throughout their visit. As an At Your Service Colleague, you are responsible for supporting a variety of activities including Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups, all while upholding Macy’s high standards of hospitality and service. The role requires a dynamic individual capable of multitasking effectively in a fast-paced retail environment, adapting to shifting priorities, and delivering problem-solving solutions promptly. Successful candidates will demonstrate a strong customer-first mindset, a passion for sales, and the ability to engage with customers and teammates in a warm and genuine manner. Being comfortable with technology is essential, as the role involves using various systems to complete transactions and manage order pickups efficiently. Flexibility is key, with the expectation to work varied shifts, including nights, weekends, and holidays. In addition to customer-facing responsibilities, At Your Service Colleagues help maintain an organized and inviting shopping area, contributing to a positive atmosphere where customers feel welcome from the moment they enter the store. This full-time or part-time position offers schedules that typically range from 12 to 30 or more hours a week, with weekend work as a standard requirement. Additionally, Macy’s provides competitive pay, opportunities for performance-based incentives, and a comprehensive benefits package that supports employee well-being and professional development. As a member of the Macy’s family, you will be encouraged to grow your career through continuous learning and leadership programs, while also enjoying the camaraderie found through Colleague Resource Groups and community volunteering opportunities. If you have a resourceful spirit, an eagerness to connect with people, and a drive to exceed sales goals through exceptional service, this position is an excellent fit to contribute to Macy’s ongoing legacy and customer experience excellence.

• Flexible availability including days, evenings, weekends and holidays
• dependable attendance and punctuality
• ability to communicate effectively in English with customers, coworkers and supervisors
• ability to read and understand employment policies and safety procedures in English
• capable of making prompt, sound decisions to resolve customer issues
• comfortable with technology and electronic devices
• able to meet daily sales challenges
• responsible for acquiring new customers and sharing loyalty program benefits
• able to stand for extended periods and lift up to 25 pounds
• capable of stooping, kneeling, crouching, climbing ladders, and reaching above eye level
• requires close vision, color vision, depth perception, and frequent use of computers and technology