Scheduling Coordinator - Apply Now!

The University of Arkansas for Medical Sciences (UAMS) is a premier academic health center that uniquely combines education, research, and clinical programs to foster a collaborative and diverse environment. Situated in the heart of Arkansas, UAMS is committed to improving healthcare outcomes for the people of the state through innovation, teamwork, and a patient-centered approach. The institution offers a comprehensive array of health sciences programs and services, contributing to its role as a leading healthcare provider and educator in the region. UAMS prides itself on cultivating an inclusive culture that respects individual differences and promotes equal opportunities in both education and employment, ensuring a welcoming atmosphere for all employees and students. This particular opening is for a Clinical Staff - Nursing position within the ICE | TXPSL Access OP Department, operating under the University of Arkansas System. The role is classified as a regular, benefits-eligible position, emphasizing consistent employment with full organizational support. The Scheduling Coordinator position focuses on managing patient appointments and ensuring seamless communication between patients, healthcare providers, and administrative teams. The incumbent is responsible for counseling patients on their schedules, procedures, and any instructional needs, while facilitating financial authorization and clarifying financial responsibilities. This role requires balancing multiple, simultaneous requests from a variety of stakeholders, including transplant services personnel, referring physicians, and patients, all while upholding strict confidentiality standards. UAMS supports this role with an attractive package of benefits, including medical, dental, and vision plans for qualifying staff and their families, generous holiday and leave policies, and educational discounts for employees and dependents pursuing undergraduate studies. Additionally, the university offers up to a 10 percent matched contribution on retirement plans, basic life insurance coverage, career training opportunities, merchant discounts, and convenient concierge prescription delivery services on the main campus pharmacy. The Scheduling Coordinator is expected to proficiently use hospital software for scheduling, rescheduling, and coordinating appointments. They will handle patient notifications and maintain the snap board for endoscopy scheduling. Responsibilities also include scheduling tests, issuing preparation instructions, and managing administrative tasks such as mailing no-show letters and blocking schedules in EPIC as needed. The successful candidate will demonstrate excellent interpersonal skills, attention to detail, and the ability to manage a dynamic workload in a fast-paced medical environment. Applicants should be prepared to undergo pre-employment screenings including annual TB screening, criminal background checks, and drug testing, along with education verification. The University of Arkansas is an equal opportunity institution committed to non-discriminatory practices respecting all protected categories such as age, race, disability, and more. This position offers a competitive salary commensurate with education and experience, and requires candidates to have proof of legal authorization to work in the United States from the first day of employment. Interested applicants are encouraged to submit their resumes through the University of Arkansas System career site. For more information or assistance during the application process, candidates can contact the human resources department via email at askrecruitment@uams.edu. Join UAMS and contribute to a collaborative, innovative environment dedicated to advancing healthcare and supporting the diverse community of Arkansas.

• High school diploma or equivalent
• Seven years of relevant business office, customer service, or related experience, including at least three years specific to patient registration, scheduling, or billing in healthcare
• Excellent communication and organizational skills
• Ability to handle multiple tasks simultaneously with confidentiality
• Legal authorization to work in the United States
• Willingness to undergo pre-employment screenings including criminal background check and drug testing
• Proficient in hospital software and EPIC system