Santa Clara,CA,USA West Wind Drive-in Customer Service Attendant-San

West Wind Drive-Ins & Public Markets is the largest drive-in theater chain in the United States, operated by Syufy Enterprises for nearly 50 years. This beloved company has built a unique reputation by combining the nostalgia of classic drive-in movies with the vibrant energy of public markets that support a diverse array of vendors. Customers enjoy produce and distinctive items sold at bargain prices, creating a lively community hub for entertainment and shopping alike. West Wind has become a cultural landmark within its locations, with a commitment to providing an engaging experience for families and individuals who appreciate the magic of movies and the value of local markets. As a company, West Wind prides itself on maintaining a fun and energetic workplace environment. Employees are welcomed into a community where their passion for movies and customer service is valued. This part-time position offers flexible scheduling primarily during night shifts, accommodating the varying business needs of the company. At a competitive rate of $17.95 per hour, the role offers both financial and experiential rewards. The Customer Service department at West Wind encompasses several key roles including cashier, concessions attendant, outreach marketer, and traffic/gate attendant positions. Each role is essential to the smooth operation and superior customer experience at the drive-in and market. Employees in these roles directly interact with guests, creating an inviting atmosphere that embodies the company’s commitment to quality service and entertainment. The Attendant role is multifaceted and adaptable, with duties potentially assigned as a Concession Attendant, Gate/Ticket Attendant, or Floor Attendant. Assignment depends on the individual's skills, experience, and any food handler or alcohol server certifications they may possess. Regardless of the specific duties, the common thread is providing excellent customer service — greeting guests warmly, assisting with their needs, answering questions, and ensuring a positive visit. Beyond guest interactions, attendants also maintain cleanliness and safety in their work areas, working together with managers to address any concerns promptly. Employees report directly to the General Manager but also receive guidance from the Assistant General Manager, Operations Manager, and other assistant managers. This structure promotes clear communication and support as attendants navigate their responsibilities. The role is ideal for individuals who thrive in a fast-paced setting and enjoy working as part of a team, especially those who have a passion for creating memorable experiences for the public. West Wind also values the personal well-being of its team members by offering several benefits. Employees enjoy a 401K plan with dollar-for-dollar matching up to 4 percent. They also receive complimentary movies for themselves and their loved ones, which not only fosters a sense of community but also allows them to enjoy the very product that defines the company. Flexible scheduling provides work-life balance, making this role attractive for students, part-time workers, or those seeking additional income with adaptable hours. In summary, this position at West Wind Drive-Ins & Public Markets presents an exciting opportunity to work for a culturally significant entertainment and shopping venue. With a focus on excellent customer service, teamwork, and employee satisfaction, the company invites friendly, outgoing individuals to join their team in San Jose, CA. This role is not just a job but a chance to be part of a vibrant community dedicated to delivering enjoyment to the public night after night.

• minimum of 16 years of age
• food handler certification if handling food
• alcohol server certification if serving alcohol
• ability to stand for extended periods
• ability to lift up to 25 pounds
• ability to multitask in a busy environment
• ability to speak professionally to customers
• ability to work cooperatively in a team
• bilingual in Spanish preferred