Santa Ana,CA,USA Public Area Attendant-Santa Ana,CA with $18-$18/hr

DoubleTree by Hilton Hotel Santa Ana-Orange County Airport is a distinguished hotel property dedicated to delivering exceptional guest experiences through a proactive and attentive team. Situated near the bustling Orange County Airport, this hotel serves a diverse clientele including business travelers, tourists, and families seeking comfort and convenience. As a member of the Pacific Hospitality Group, the hotel benefits from a family-focused ownership that prioritizes long-term sustainable growth and enriching experiences for guests and team members alike. The Pacific Hospitality Group, known for its commitment to integrity, compliance, value creation, and principled entrepreneurship, fosters a company culture centered on customer focus, respect, humility, and fulfillment. This commitment is reflected in the way DoubleTree by Hilton Santa Ana operates and supports its workforce, cultivating a professional yet warm environment that values every staff member's contribution. The housekeeping team at DoubleTree by Hilton Santa Ana-Orange County Airport plays a crucial role in maintaining the property's high standards of cleanliness and guest satisfaction. The Housekeeper position is designed for individuals who take pride in their work and enjoy creating inviting, clean, and safe environments for guests and colleagues. This role emphasizes thoroughness, attention to detail, and proactive communication to ensure all public and private spaces meet the hotel’s quality expectations. Responsibilities range from cleaning various surfaces and floors, polishing furniture, managing waste disposal, to reporting maintenance needs and safety concerns promptly. The nature of the job requires a reliable, punctual team member who can manage time effectively while collaborating with others in a dynamic hospitality setting. In this position, you will be expected to be hands-on with cleaning tasks such as sweeping, mopping, vacuuming floors, dusting furnishings, polishing surfaces like wood and marble, and cleaning glass doors and windows. Moreover, the role involves ensuring restrooms are hygienic and spotless, handling trash removal, and sometimes assisting with other housekeeping duties as needed. The job also requires vigilance in identifying repair needs or safety hazards and communicating them to management swiftly to prevent disruptions to guest experiences. You are the frontline when it comes to noticing and addressing anomalies such as missing items or unusual incidents, which may also require coordination with security and supervisory personnel. Ideal candidates for the Housekeeper role typically have prior housekeeping experience within a hotel or similar setting, though formal education is not mandatory. Strong communication and interpersonal skills enable effective interaction with guests and team members, while a professional demeanor and positive attitude underpin the high standards expected at DoubleTree by Hilton. The position also demands physical stamina for cleaning activities, the ability to comprehend instructions and documentation, and a commitment to workplace safety protocols, including proper handling of hazardous materials. Work hours vary and may include holidays, weekends, or alternate shifts to align with the hospitality industry's cyclical demands. The company maintains a policy of equal opportunity employment, ensuring all team members are treated with fairness and respect regardless of background or identity. Joining the team at DoubleTree by Hilton Hotel Santa Ana-Orange County Airport offers a unique opportunity to be part of a reputable hospitality group that values both professional development and personal fulfillment. If you are ready to contribute to creating memorable guest experiences and thrive in a supportive team environment, this position invites you to apply and take a significant step forward in your hospitality career.

• No formal education required
• Prior housekeeping experience in a hotel environment preferred
• Requires ability to serve needs of guests through verbal interactions
• Contacts sometimes contain confidential/sensitive information so requires ability to use discretion
• Must demonstrate positive attitude and professional demeanor
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
• Requires ability to perform basic math skills such as addition, subtraction, multiplication and division
• Ability to read and comprehend simple instructions, short correspondence and memos
• Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel
• Work schedules will include working on holidays, weekends and alternate shifts
• Must complete training on proper disposal/handling of sharps, such as needles, and follow proper procedures
• Must maintain a clean and appearance and professional demeanor