San Diego,CA,USA Front Desk / Concierge-Clairemont(PT)-Apply Now! with

Novellus Living LLC is a premier provider of affordable and high-quality senior living solutions, committed to serving the growing middle market of seniors requiring assisted living and memory care. With a focus on transparency, ease of process, and superior care, Novellus Living aims to deliver an unmatched experience that balances dignity, hope, and practical support for seniors and their families. As a company, Novellus Living stands out for its award-winning services designed to make top-tier senior living accessible for all, redefining the standards of senior living communities with a dedication to excellence and affordability. By joining Novellus Living, employees become part of a mission-driven organization focused on improving the quality of life for seniors through compassionate care and innovative service approaches. The role of Front Desk Concierge at Novellus Clairemont is a pivotal position that places you as the welcoming face and first point of contact for residents, families, employees, and visitors alike. This part-time position allows you to engage with the community in meaningful ways, from greeting potential residents and their families to managing phone communications with professionalism and warmth. Serving as a bridge between residents’ needs and community resources, the Concierge role requires a balance of excellent interpersonal skills, adept problem-solving, and a thorough knowledge of the community and nearby offerings. The work schedule is designed to provide coverage during key times: mornings on Wednesdays and Thursdays from 8:00 a.m. to 11:30 a.m., and afternoon to evening shifts on weekends from 4:00 p.m. to 8:00 p.m. Compensation for this role starts at $17.25 per hour, reflecting the importance of the position in supporting the community’s daily operations and ensuring a superior service experience. In this role, you will be a central figure in providing information and assistance tailored to individual needs, enhancing residents’ quality of life, and supporting the overall organization’s success. Your responsibilities will include welcoming guests, managing communications, coordinating events and services, and fostering strong relationships within the community. This position also involves addressing administrative needs including handling mail, managing reservations, and assisting with office services, making it a versatile and dynamic role perfect for someone who enjoys a customer-focused, service-oriented environment. If you are passionate about hospitality and supportive care for seniors, this opportunity at Novellus Clairemont provides a fulfilling avenue to contribute positively and grow with a reputable company dedicated to improving senior living experiences.

• At least two years' experience in a hospitality setting or prior senior living community
• a high school diploma or a degree in a relevant field
• excellent verbal and written communication skills
• aptitude in resolving issues with a customer-focused orientation
• proficient in Microsoft Office Suite or related software
• excellent problem-solving and critical thinking skills
• must have a positive attitude with the ability to remain flexible and patient
• excellent organizational and multitasking skills
• excellent administrative skills