Sales and Event Coordinator - Quick Hire!

SMI Hotel Group is a distinguished hospitality company known for its commitment to excellence and delivering top-tier services to guests across its portfolio of boutique and full-service hotels. With a strong focus on quality, customer satisfaction, and a professional work environment, the group prides itself on cultivating a team of dedicated employees who are passionate about providing memorable guest experiences. SMI Hotel Group believes in fostering growth for its staff while maintaining a culture of respect, diversity, and inclusion, ensuring that everyone working within the company has ample opportunities to develop professionally and personally. We are currently seeking a full-time Sales & Events Coordinator to join our team. This person will play a crucial role in linking clients with our hotel’s operations, facilitating seamless communication between customers and various hotel departments. Under the direct support of both the Sales Manager and the General Manager, the Sales & Events Coordinator will be responsible for ensuring the successful execution of events from inception through completion, overseeing all facets of event coordination and sales administration. The ideal candidate is a highly motivated, energetic individual with a friendly demeanor and strong problem-solving abilities. As a self-starter, the Coordinator must demonstrate an eagerness to absorb new information and technologies quickly, especially computer programs essential for managing bookings, contracts, and internal communications. Organization and time management skills are critical as the role involves multitasking and meeting deadlines consistently. A substantial part of the job includes liaising with various departments such as housekeeping, culinary, food and beverage, and front desk teams, ensuring that each understands their responsibilities to produce flawless events and satisfy client expectations. This role requires exceptional customer service skills and the ability to think creatively when translating client visions into actionable plans that maximize revenue for the hotel. The Sales & Events Coordinator will handle events of all sizes and complexities, maintaining communication with all involved parties to ensure smooth operation. Responsibilities also include managing group blocks, preparing and balancing event financials, generating corporate leads via outreach methods, as well as managing social media platforms for marketing purposes. Benefits of working with SMI Hotel Group include comprehensive health, dental, and vision insurance for full-time employees, paid time off for both full-time and part-time staff, a 401K plan with company match, hotel discounts available to all employees, paid holidays for full-time staff, and even early access to earned wages. The company emphasizes an inclusive, supportive work environment where employees feel valued and empowered to excel in their careers.

• High school diploma or GED
• minimum two to three years executive office experience preferred
• proficient with Microsoft Office including Word and Excel
• ability to learn new programs quickly
• effective communication skills both oral and written
• strong organizational and coordinating skills
• ability to work without direct supervision
• ability to understand and follow specific instructions and procedures
• basic accounting skills
• ability to maintain confidentiality
• skill in use of office equipment such as copiers, printers and scanners
• detail oriented
• customer service oriented
• ability to manage multiple tasks calmly and efficiently
• strong communication skills
• strong attention to detail and multi-tasking capabilities
• strong phone presence
• positive guest and employee relations
• dependable and good work ethics
• self-starter with confident demeanor
• ability to meet deadlines and handle interruptions
• prior hotel or banquet experience preferred