Rumorosa - Host/Hostess - Join Us Now!

The Sheraton San Diego Hotel is a distinguished hospitality establishment located in the vibrant downtown waterfront area of San Diego, offering stunning views of both the city skyline and the picturesque San Diego Bay. As one of the largest and most extensively renovated resorts in San Diego, the Sheraton combines modern luxury with a welcoming atmosphere, making it a premier destination for travelers seeking a memorable and comfortable stay. This resort is not only focused on delivering exceptional guest experiences but also values its team members, fostering a supportive and engaging work environment. The Sheraton prides itself on a culture driven by care, where both guests and associates are treated with respect and consideration, contributing to its mission of being a place where guests love to stay and associates love to work. With competitive compensation and a comprehensive benefits package including health, dental, and vision insurance, paid time off, retirement plans, life insurance, employee discounts, and assistance programs, working at the Sheraton San Diego Hotel means joining a team committed to excellence and community spirit. The role of a Rumorosa Host/Hostess at the Sheraton San Diego Hotel is a vital front-of-house position serving as the first point of contact for guests upon arrival at the property’s food and beverage outlets. This role involves greeting guests warmly and professionally, managing seating arrangements, handling reservations, and informing guests about menu offerings and ongoing promotions. The host/hostess plays a pivotal role in coordinating with servers and kitchen team members to ensure the dining experience is seamless and enjoyable. Attention to detail, excellent communication skills, and the ability to multitask efficiently are essential to excel in this position. The host/hostess also supports various operational duties such as opening and closing procedures, stocking stations, and maintaining clean and inviting service areas. The position offers an hourly wage of $20.70 and requires flexibility in working hours, including nights, weekends, and holidays, depending on business needs and special events. The Sheraton emphasizes compliance with food safety standards, teamwork, and a proactive approach to guest service, making this role both challenging and rewarding for candidates passionate about hospitality and customer service.

• Understand the mission, vision, and goals of the hotel
• Must be able to prioritize and work efficiently with limited supervision
• Must be detail oriented and able to multi-task efficiently
• Must be able to speak, understand, and communicate the primary language(s) used in the workplace
• Must possess excellent communication, follow-up, and organizational skills
• Must have the ability to push, pull, bend, squat, and lift on a regular basis
• Use of personal protective equipment (PPE) as needed for duty assigned and with use of required tools and equipment
• Must be able to perform job functions with attention to detail, speed and accuracy
• Prioritize, organize and follow-up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand a guest's service needs
• Work cohesively with co-workers as part of a team
• Knowledgeable and ensure compliance of all state food safety guidelines