Rooms Manager-in-Training - $17 to $25 per HOUR

HEI Hotels and Resorts is a renowned hospitality company dedicated to providing exceptional guest experiences through its diverse portfolio of hotels and resorts. The company is committed to fostering a diverse and inclusive workplace where all employees feel valued and supported, creating a culture that emphasizes growth, development, and excellence. HEI is proud to support U.S. military veterans and actively encourages qualified military candidates to apply, underlining its commitment to diversity and inclusion across its workforce. As an established leader in the hospitality industry, HEI Hotels and Resorts offers a comprehensive benefits program designed to support the physical, mental, and financial wellness of its employees. Benefits include competitive medical and dental insurance plans through Anthem Blue Cross Blue Shield, vision insurance via EyeMed, as well as vacation, sick leave, and holiday programs to ensure employees have ample time to rejuvenate. Additional offerings include pet insurance through the ASPCA, supplemental insurance plans for life, spousal, and child coverage, disability plans, a 401(k) savings plan with company matching, and exclusive discounts through the YouDecide and Hotel Room Discount programs. These benefits highlight HEI's commitment to investing in its workforce and promoting overall well-being. The Rooms Manager-in-Training (MIT) Program at HEI is designed as a fast-track career development opportunity, specifically targeting recent college graduates who are passionate about hospitality management. This intensive 12-month program immerses participants in both the Front Office and Housekeeping departments of one of HEI's hotels, providing hands-on experience and comprehensive exposure to operational management within the hospitality environment. The goal of the program is to equip trainees with the foundational skills and knowledge necessary for a successful long-term career with HEI Hotels and Resorts. Throughout the program, Rooms MIT participants will engage in shadowing and rotational shifts across multiple positions within the Front Office and Housekeeping departments, allowing them to gain a robust understanding of daily hotel operations. Trainees will be expected to actively participate in departmental meetings and leadership discussions, fostering communication skills and professional development. A key focus includes becoming proficient with property management systems (PMS) and other operational tools, as well as mastering labor management techniques to control costs effectively. The Rooms MIT role emphasizes customer interaction and problem resolution to maintain high standards of guest satisfaction and quality service. Trainees will also ensure compliance with procedural and policy standards, reinforcing operational excellence. This role requires reliability and commitment, with expectations for consistent attendance and flexibility. The position offers competitive hourly compensation ranging from $17.00 to $25.00 per hour, although it is not eligible for tips, service charges, or discretionary performance bonuses. This training program is ideal for individuals who have graduated or are recent graduates of hospitality programs and who are open to relocating for placement opportunities following program completion. Excellent communication skills are essential, as participants will need to adapt their style effectively to engage with supervisors, colleagues, and guests. HEI encourages applicants who may not meet every qualification to apply, reinforcing a supportive and inclusive hiring approach that values potential and diverse backgrounds. This role provides a comprehensive pathway for launching a rewarding career in hotel management with a prestigious and supportive company dedicated to employee growth and guest satisfaction.

• Recent or current graduate of a hospitality program preferred
• Flexibility to relocate for placement after completion of the MIT program
• Effective verbal and written communication skills
• Ability to adapt communication style to suit different audiences