Room Attendant - Austin, TX

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hotel industry. As a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has established a significant presence in the hospitality sector. Their footprint extends beyond the U.S., with a rapidly expanding international presence throughout Europe, Latin America, and the Caribbean. Highgate's portfolio comprises global properties valued at over $20 billion, generating more than $5 billion in cumulative revenues annually. The company excels in providing expert guidance throughout all stages of the hospitality property cycle, including planning, development, recapitalization, and disposition. Highgate is known for its innovative approach to hotel management, developing bespoke hotel brands that cater to evolving market demands. By employing industry-leading proprietary revenue management tools, Highgate can predict and respond to dynamic market conditions, optimizing asset performance and enhancing value. The executive team consists of highly experienced hotel management leaders, making the company a trusted partner for premier ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle, reflecting its global reach and operational capabilities. The Room Attendant role at Highgate Hotels, located at La Quinta Austin - Mopac North at The Domain in Austin, TX, is a vital position responsible for maintaining the cleanliness, orderliness, and overall attractiveness of guestrooms. This hourly position plays a key part in ensuring an exceptional guest experience through attentive and courteous service in line with the company standards. The role demands a strong attention to detail and the ability to work efficiently to prepare each guest room before arrival. Room Attendants perform numerous crucial housekeeping tasks such as thoroughly cleaning guestrooms, attending to guest and cleaning supplies, removing trash and dirty linen, and restocking cleaning carts. This role also entails maintaining cleanliness in hallways, public areas, and closets throughout the assigned floor. By reporting maintenance issues and handling lost and found items correctly, Room Attendants contribute directly to guest satisfaction and hotel upkeep. Candidates for this position must be physically capable of performing tasks that may require exerting up to 50 pounds of force occasionally and standing for entire shifts. Effective communication skills are essential, as Room Attendants interact with guests and all levels of hotel staff to provide a friendly and service-oriented environment. High School diploma or equivalent and previous experience in a hotel or similar environment are preferred, supporting the operational excellence Highgate Hotels strives to maintain. This employment opportunity offers an hourly wage and is classified under the 'OTHER' employment type category, emphasizing flexible staffing solutions within Highgate's dynamic hospitality team. Joining Highgate Hotels as a Room Attendant means being part of a world-class company that values innovation, service quality, and professional growth within the hotel industry.

• High School diploma or equivalent
• Experience in hotel or related field preferred
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently to lift, carry, push or pull objects
• Ability to stand for entire shift
• Effective verbal and written communication skills
• Able to provide attentive, friendly, courteous, and service-oriented interaction with guests and staff