Richmond,TX,USA,TX:Service Manager at Texas Roadhouse | Hiring

Texas Roadhouse is a renowned restaurant chain widely recognized for its commitment to serving legendary food alongside legendary service. As a people-first company, Texas Roadhouse prioritizes the happiness and growth of its employees just as much as it does delivering quality steaks and an exceptional dining experience to its guests. Founded with values that emphasize fun, respect, and teamwork, the company fosters a supportive culture that empowers its staff to excel in their roles and prepare for future career opportunities within the organization. Texas Roadhouse operates across numerous locations with a consistent mission to provide guests a warm and inviting atmosphere where outstanding food and excellent service go hand in hand. Known for its hand-cut steaks, fall-off-the-bone ribs, freshly baked bread, and signature sides, Texas Roadhouse ensures every guest enjoys a memorable dining experience. The company’s culture is deeply rooted in dedication to customer satisfaction and employee engagement, making it an ideal workplace for those passionate about hospitality and growth. The role of Service Manager at Texas Roadhouse offers a unique opportunity to lead and inspire Front of House employees while driving sales and guest satisfaction. This position is essential in upholding the company’s mission by overseeing all Front of House daily operations, enforcing policies, facilitating training, and ensuring compliance with safety and liquor laws. Service Managers act as role models who motivate employees to deliver exceptional service consistently, creating a fun, safe, and engaging environment that reflects Texas Roadhouse’s core values. As a Service Manager, you will be responsible for managing a dynamic team, conducting performance evaluations, coaching for improvement, and addressing discipline matters when necessary. The role involves hands-on leadership by directing scheduling, staffing, and task assignments to maintain smooth restaurant operations before, during, and after hours. In addition to operational management, you will play a vital role in employee development through ongoing feedback and training, ensuring key team members and assistant managers are prepared for future responsibilities. This role carries the responsibility of managing inventory, controlling liquor costs, and enforcing Responsible Alcohol Service guidelines to maintain compliance and safety. Service Managers also engage with recruitment efforts by reviewing applications, conducting interviews, and recommending new hires. Creativity and leadership skills are valued as you implement contests, theme nights, and incentives that foster a positive work environment and encourage team participation. Texas Roadhouse offers a supportive work culture with flexible schedules and a range of benefits for its employees. These include discounts within the restaurant, formal training programs, recognition through friendly competitions, and substantial career growth opportunities. The company’s total rewards package features best-in-class medical plans, dental and vision insurance, paid time off, parental leave, adoption assistance, and more, underscoring its commitment to employee well-being and professional development. Joining Texas Roadhouse as a Service Manager means becoming part of a highly respected brand that values integrity, hospitality, and continuous improvement. If you are passionate about people, leadership, and providing a legendary guest experience, this role offers not only a fulfilling career but also an opportunity to make meaningful contributions to a thriving and dynamic restaurant environment.

• High school diploma or equivalent
• prior experience in restaurant management or similar leadership role
• ability to work flexible schedules including nights, weekends, and holidays
• strong organizational skills
• excellent customer service orientation
• capability to thrive in a fast-paced environment
• proficiency in overseeing staff and maintaining operational standards
• adherence to safety and sanitation regulations
• legal eligibility to serve alcohol