Retail Front Line Coordinator - EAP

TJX Companies is a global leader in off-price retail, operating a family of well-known brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX fosters a dynamic and inclusive work environment that values diversity, collaboration, and continuous employee development. With operations spanning across four global Home Offices, Distribution Centers, and Retail Stores, TJX offers a variety of career opportunities that encourage growth and achievement. The company's commitment to creating an engaging and supportive workplace culture ensures that employees feel welcomed, valued, and empowered to succeed. The HomeGoods store in Cedar Rapids, IA, is currently seeking a motivated and customer-focused individual to join their team as a frontline leader. This role focuses on delivering a highly satisfying customer experience while promoting customer loyalty through various programs and initiatives. The ideal candidate will be responsible for leading the frontline team, training and mentoring associates in efficient register transactions, and maintaining adherence to company policies and procedures with integrity. This position demands a proactive approach to addressing customer concerns promptly and fostering a culture of recognition and constructive feedback among team members. In this position, the leader is expected to ensure smooth operations at the frontline, including managing cash controls, optimizing register coverage, maintaining cleanliness and organizational standards, and monitoring frontline equipment. Additionally, the role involves supporting merchandising standards, loss prevention policies, and safety protocols to create a safe and attractive shopping environment. The ability to work flexibly across multiple areas of the store and carry out other assigned duties as needed is essential. This role is tailored for someone who enjoys working collaboratively, possesses strong interpersonal and communication skills, and is dedicated to achieving both team and individual goals. The position offers a starting pay range of $13.00 to $13.50 per hour, with the exact salary determined by relevant skills, qualifications, and experience. Along with a competitive wage, employees have access to a comprehensive benefits package designed to support their wellbeing and professional growth. Overall, this leadership role at HomeGoods offers a unique opportunity for someone passionate about retail, customer service, and team development to thrive within a respected and expansive company. TJX Companies values inclusivity and equal opportunity, ensuring that all applicants are considered without discrimination and that reasonable accommodations are provided for individuals with disabilities.

• High school graduate or equivalent degree preferred
• available to work flexible schedule including evenings and weekends
• able to work as a team member
• excellent interpersonal skills
• exceptional customer service skills
• able to lift heavy merchandise with or without reasonable accommodations
• able to train and provide direction to others
• able to run a register and handle money
• must be able to handle confidential information with discretion
• experience as a coordinator or previous retail supervisory experience preferred