Retail Events Coordinator - Quick Hire!

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a trusted brand for arts and crafts, offering a variety of products and services to fuel the joy of creativity for customers of all ages and skill levels. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on providing a comprehensive and welcoming shopping experience, supported by a dedicated team focused on customer satisfaction and engagement. The Event Coordinator position based at the BOS-Taunton, MA store plays a vital role in enhancing the in-store customer experience through planning, coordinating, and facilitating a variety of events including children’s birthday parties, craft classes, and other creative workshops. This role is designed to create a fun, stress-free, and memorable environment for guests by engaging participants ranging from young children to senior customers. The Coordinator is responsible for delivering exceptional customer service not only during events but throughout the shopping experience by assisting shoppers with product selection, checkout, and enrollment in rewards programs. Additionally, this role involves operational duties such as merchandise stocking, store recovery, and compliance with company safety and cleanliness standards. In this dynamic position, the Event Coordinator must possess creativity, strong organizational skills, and the ability to manage multiple events simultaneously while adapting plans based on client feedback. They lead activities like craft demonstrations, face painting, and coordinating party add-ons like goody bags and balloons in line with company standards. Effective communication is essential, as the Coordinator liaises with clients and store team members to ensure smooth event execution and customer satisfaction. The role also requires managing administrative responsibilities such as handling emails, phone calls, and paperwork related to event planning. Michaels values teamwork, positivity, and respect, encouraging all team members to uphold these principles while representing the brand. The company provides a supportive environment that includes robust benefits such as health insurance, paid time off, tuition assistance, and employee discounts. Michaels is committed to diversity, equity, and inclusion, offering accommodations to qualified individuals and fostering a welcoming workplace. Overall, the Event Coordinator at Michaels' BOS-Taunton location is a key contributor to the company’s mission of inspiring creativity and delivering outstanding customer experiences by combining event management with retail expertise in a vibrant, community-oriented setting.

• High school diploma or equivalent
• experience in retail or customer service
• experience working with children’s events
• excellent communication skills
• ability to handle stress and work effectively with diverse groups
• ability to stand for long periods
• ability to lift and move merchandise including heavy boxes
• ability to use ladders safely
• capability to perform multiple tasks simultaneously
• adherence to company policies and safety standards
• willingness to work nights, weekends, and early mornings