Retail Cashier & Sales Floor Support - The Orchard Rack

Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., renowned for providing customers with high-quality, on-trend apparel, shoes, and accessories at exceptional value. As part of the larger Nordstrom family, Nordstrom Rack upholds a strong commitment to customer satisfaction and offering an outstanding shopping experience. With locations across the country, Nordstrom Rack stores blend fashion-forward merchandise with exceptional service in a vibrant, fast-paced retail environment. The company prides itself on fostering a welcoming and inclusive atmosphere not only for customers but also for its dedicated team members. The employment opportunity with Nordstrom Rack offers a chance to be part of an organisation that values integrity, innovation, and teamwork, while providing a dynamic retail setting with opportunities for career growth and continuous learning. This role as a Nordstrom Rack team member is designed for individuals who thrive in fast-paced, energetic environments where collaboration with teammates and direct customer interaction are key components of the day-to-day experience. The position involves ensuring a seamless and efficient customer journey by assisting shoppers with their purchases, maintaining store presentation, and supporting various operational functions to keep the sales floor and stockrooms organized and inviting. Flexibility is an essential feature of the role, as team members may be called upon to work in different areas of the store to maintain overall cleanliness and order. Through active participation in merchandising and customer service activities, the team member helps to create a positive shopping environment where guests feel valued and cared for. Team members at Nordstrom Rack are expected to perform multiple tasks including operating point-of-sale systems during cashiering, assisting customers with transactions across multiple platforms including in-store, online, and mobile purchases, and ensuring merchandise is properly ticketed and stocked. The role also encompasses responsibilities such as sorting and returning clothing to the sales floor, organizing stockrooms, and supporting fitting room operations to enhance customer convenience. Additionally, team members are encouraged to promote key initiatives like the Nordstrom Rewards program, contributing to customer engagement and store loyalty. This role requires individuals with strong communication skills, attention to detail, and the ability to multitask in a busy retail atmosphere. Physical demands include continuous movement throughout the shift, the ability to handle merchandise of varying sizes and weights, and performing duties that involve bending, squatting, and lifting. Nordstrom Rack values employees who exhibit accountability, initiative, and a strong sense of ownership in their work. The pay range for this position is $19.50 to $20.30 per hour, with eligibility for performance-based incentives and bonuses. Nordstrom Rack supports its team members with a comprehensive benefits package that includes medical, vision, dental, life, and disability insurance options, retirement plans, paid time off, and holiday benefits. This role is more than just a job; it’s an opportunity to develop professionally in a respected retail company committed to creating inclusive and rewarding workplace experiences. Candidates who are passionate about delivering exceptional customer service and working in a collaborative team environment will find this career path both fulfilling and challenging.

• high school diploma or equivalent
• previous retail or customer service experience preferred
• ability to stand or move continuously for 6-8 hours per shift
• frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers
• frequent use of hands for grasping, fine manipulation, pushing and pulling
• capability to handle bulky and awkwardly shaped items, including reaching and lifting above head
• regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
• willingness to work a flexible schedule