Restaurant Supervisor - Quick Hire!

Heritage Companies is a distinguished hospitality group that embodies the rich culture, spirit, and traditions of New Mexico. Rooted deeply in the local heritage, the company fosters an inclusive work environment dedicated to enhancing the overall employee experience. Employees of Heritage Companies enjoy unique perks such as growth opportunities within the portfolio of affiliated businesses, generous discounts on hotel room rates, spa services, and dining across all restaurants in their portfolio throughout New Mexico. This commitment to employee satisfaction and local culture makes it an excellent place to pursue a career in hospitality. The company’s establishments are known for blending luxury with local artistry, crafting memorable experiences for their guests in distinct locations like Santa Fe, the heart of New Mexico’s rich cultural heritage. The role available is a full-time, hourly Restaurant Supervisor position based at the Inn and Spa Loretto in Santa Fe, NM. The Restaurant Supervisor is instrumental in supporting the front-of-house team to ensure seamless restaurant operations and uphold the highest standards of guest service. This role requires fostering a culture of service within the team to deliver exceptional dining experiences to guests. As part of the supervisory responsibilities, the Restaurant Supervisor oversees hosts, servers, bartenders, bussers, and food runners. Working closely under the direction of the Food & Beverage Director and Restaurant Manager, the Supervisor maintains high levels of professionalism among staff and guests, ensures proper service flow, and manages staffing levels during shifts. Key to this role is the creation and posting of schedules for the front-of-house team, supporting recruitment and training efforts alongside management, assigning work, conducting performance appraisals, and addressing any complaints or conflicts proactively. The Supervisor will also expedite customer orders as needed and make decisions that prioritize guest satisfaction, particularly when resolving complaints. Upholding food safety, cleanliness, and sanitation standards required by company policies is critical to maintaining the health and safety of both guests and employees. This position not only emphasizes operational excellence but also values creative problem-solving and leadership that drives a positive work environment. Joining Heritage Companies as a Restaurant Supervisor means becoming part of a team that values community engagement, employee growth, and cultural celebration, all within a luxury hospitality setting. Employees benefit from comprehensive insurance packages, 401k matching, staff meals, free parking, and substantial discounts across hotels, spas, and restaurants in the state, making this role rewarding both professionally and personally. If you have a passion for hospitality, restaurant operations, and leading a dedicated team to create unforgettable guest experiences, this position at the Inn and Spa Loretto offers an outstanding opportunity to grow within an iconic New Mexico-based hospitality company.

• Excellent verbal communication and ability to multitask
• 1-2 years of restaurant supervision or equivalent combination of education and experience
• New Mexico Food Handler Certification, and Alcohol Server Certification
• Ability to work on your feet for eight hours or more
• Knowledge of Restaurant Point of Sale systems
• Must be able to lift/push/reach for/carry 30+ pounds frequently