Restaurant Supervisor - Montgomery, AL

The hiring establishment is a distinguished restaurant within the hospitality and food service industry that prides itself on delivering exemplary dining experiences, stellar customer service, and innovative food and beverage options. This restaurant operates with a commitment to maintaining high standards aligned with industry best practices, ensuring guest satisfaction while maximizing overall profitability. As a vibrant and dynamic dining venue, it is part of a hotel or a larger resort complex that values quality, consistency, and teamwork among its staff. Moreover, the culture here embraces continual learning, professional growth, and collaboration across various departments, enhancing both employee and patron engagement in a thriving, fast-paced environment. The company fosters equal opportunity employment, adhering strictly to laws and regulations that promote diversity and inclusiveness in the workplace. The role of Restaurant Supervisor is a key leadership position supporting the Restaurant Manager in managing the restaurant staff and floor operations to guarantee seamless service delivery. This position requires a strong leader who can assist in interviewing, selecting, training, supervising, counseling, and disciplining outlet staff to ensure that customer service standards meet or exceed expectations. The Restaurant Supervisor ensures that all procedures are diligently followed from opening to closing, coordinates staffing levels according to business demands, and maintains communication between team members and guests to promote a positive dining atmosphere. Responsibilities also include overseeing food quality and service standards, handling daily operational reports, managing inventory controls for beverage and dining items, and supporting marketing and promotional efforts. This role involves interacting with guests to resolve any concerns and actively promoting restaurant offerings to enhance guest experiences. The Restaurant Supervisor frequently collaborates with other hotel departments such as Food & Beverage, Finance, Marketing, and Social Media to synchronize restaurant activities, including special events and promotional campaigns. Proficiency with computer systems for billing, scheduling, and reporting is essential. The position entails participating in the Manager on Duty program, which sometimes includes weekend stayovers, demonstrating flexibility and a strong work ethic amid busy hotel operations. Specific physical requirements include extended periods of walking, standing, and occasional heavy lifting up to 50 pounds, reflecting the hands-on nature of the role. Overall, this role requires excellent communication skills, the ability to perform well under pressure, and leadership qualities that inspire and motivate team members to uphold high standards of service. Comprehensive knowledge of training methodologies and operational compliance with food safety regulations such as ServSafe is critical. The supervisory responsibilities ensure that the restaurant runs efficiently and maintains a welcoming environment that customers frequent for both casual and special occasions. Compensation details are typically discussed during the hiring process and may depend on experience.

• High school diploma or equivalent
• Any combination of education, training, or experience providing required knowledge and abilities
• Excellent communication skills
• Ability to work well under pressure
• Proficiency in Microsoft Office or similar software
• Ability to demonstrate leadership and motivate staff
• Knowledge of training and instructional methods
• Physical ability to walk, stand, sit for prolonged periods
• Capability to lift up to 50 pounds