Restaurant Supervisor
Posted on October 24, 2025
Freddy's Frozen Custard & Steakburgers is a popular fast-casual dining restaurant chain known for its high-quality frozen custard desserts and freshly prepared steakburgers. Established to provide a unique twist on classic American comfort food, Freddy's has grown into a beloved brand recognized for its warm atmosphere, friendly service, and commitment to quality. The company prides itself on creating an exceptional experience for every guest, emphasizing hospitality, cleanliness, and teamwork throughout each location. Freddy's mission is to deliver delicious food paired with outstanding customer service in a family-friendly environment, making it a preferred destination for customers of all ages.
The supervisor role at Freddy's Frozen Custard & Steakburgers is multifaceted, blending leadership responsibilities with hands-on team member duties. Supervisors play a crucial role in ensuring that the restaurant operates smoothly, maintains high standards, and offers an excellent guest experience. A supervisor not only assists the management team by overseeing daily business operations but also serves as a role model by exemplifying Freddy's hospitality and service standards. This position requires individuals who are passionate about customer satisfaction, skilled at managing and motivating teams, and adept at overseeing operational procedures to maintain consistency and quality.
Supervisors work closely with restaurant managers to ensure adherence to company policies and procedures. They assist with training new team members, providing guidance, coaching, and constructive feedback to foster professional development and competency. A supervisor at Freddy’s must be organized, exhibit strong time management skills, and demonstrate a willingness to learn and adapt. They are responsible for monitoring the performance of team members on the floor, ensuring that each shift delivers a consistent Freddy's experience. Additionally, supervisors help maintain the cleanliness and upkeep of the facility and equipment, supporting a safe and welcoming environment for both guests and employees.
The role offers a family-friendly flexible work schedule, making it well-suited for individuals seeking work-life balance. Opportunities for advancement within the company are available for motivated leaders who demonstrate commitment and a positive attitude. Freddy’s provides paid weekly compensation as well as benefits like tuition reimbursement and meal discounts, emphasizing the company’s investment in employee wellbeing and growth. This position requires candidates to be at least 18 years old, with at least one year of experience in the restaurant or hospitality industry. Effective communication skills, natural leadership abilities, and a desire to work collaboratively in a team environment are essential qualities.
Working as a Supervisor at Freddy's Frozen Custard & Steakburgers also involves meeting physical requirements such as the ability to stand and walk for up to 10 hours per day, continuously reach, bend, lift, carry, and stoop, and handle items weighing up to 50 pounds. The role demands flexibility and stamina to manage the dynamic pace of a fast-casual restaurant. Successful candidates must also complete a background check and pass a drug screening to ensure a safe and responsible workplace.
Joining Freddy’s means becoming part of a team that values respect, professionalism, and a positive work culture. If you have the "Freddy Factor"—a commitment to excellent service and leadership—this role offers a rewarding career opportunity in a growing company that cares about its employees and customers alike.
- Must be at least 18 years of age
- able to work varying shifts
- 1+ year of restaurant experience or hospitality industry
- desire to lead by example and work in a team environment
- natural leadership skills
- effective communication skills
- willingness to learn new skills
- successfully complete a background check and drug screen